Amazing app thanks
Amazing app thanks
By Oliver
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
517 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Captions is an AI-powered video creation company that helps creators, businesses, and teams produce professional-quality videos quickly and easily using generative AI. Founded in 2021 and headquartered in New York City, the company builds tools for automated editing, captioning, dubbing, AI avatars, and video generation.The platform is designed to simplify the video production process, enabling users to create social content, marketing campaigns, and multilingual videos without advanced editing skills. Features include automatic captions, eye contact correction, AI voice dubbing, scene editing, and realistic AI-generated avatars.Captions’ mission is to democratize video creation by closing the gap between “idea and video.” The company believes video is becoming the primary medium for communication and aims to make high-quality storytelling accessible to everyone.Backed by investors including Sequoia Capital, Andreessen Horowitz, Kleiner Perkins, and Adobe Ventures, the company has expanded into AI video research and foundational generative video technology under its broader parent brand, Mirage.
Captions (captions.ai) has 517 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 360 reviews with 5 stars · Clear filters
Amazing app thanks
By Oliver
Great service and they did great for what I needed to do for a short time. Thank you again.
By Robert F.
Great company very responsive and the service is exceptionally good.
By Lionel D.
molto cordiali e competenti, rispondono subito
By Lorenzo M.
Great service with great customer care. Sam was kind enough to get me through everything. Would recommend
By DYY
Folgenden Eindruck vom Gesprächschat: Erstens ist sofort jemand für dich da und das auch noch hilfsbereit und freundlich. Zweitens werden auch simple Fragen zu Einstellungen bei Untertiteln sofort und zuvorkommend beantwortet. So einen Service wünscht man sich!
By Peter S.
I used captions for my content creation and ut was very accurate and intuitive
By Niusha
I have been using Captions since 3 years now and have great overall experience with the user model to final product. It's just amazing
By Mannu M.
Response from Captions· Oct 15, 2026
Three years with us — thank you, Mannu! We're so glad the experience has held up from first idea to final video. Appreciate you sticking with us.