Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
47 reviews
CaptainUSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
More than 3 million athletes have used CaptainU and we've helped athletes make the team at Division I giants, small, highly selective DIII colleges, and everything in between, including Canadian Interuniversity Schools, NAIA schools and Junior Colleges. Go to captainu.com to setup your profile and get started!
CaptainU (captainu.com) has 47 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
47 approved reviews, newest moderated first
The only thing CaptainU is good for is to receive ID camp information from colleges. College coaches do not check or review this website. After sending several messages through this website and not receiving any replies, I asked coaches at major showcases and they all said the same thing. They do not check this website.
By edgar
Good service
By Busisiwe N.
False advertising, rip off scam. They will email you saying coaches found you to get you to sign up and then good luck not getting charged month after month even after you cancel your service. Terrible scam.
By courtside
What a joke lmao. Blatant false advertising to get you to upgrade. Complete scam.
By YB C.
Do not give them your credit card or information. No customer service and they will purposefully charge your card even after you have cancelled. Website and a lot of the information is outdated as well. Can't even search colleges during the free two week trial upgrade version of the profile - have to upgrade.
By Veronica M.
Selling data without permission. I was wondering why my daughter started to get bombarded with mail from random schools. CaptainU sold our data to a college/university marketing firm.
By Molly S.
I would give zero if I could. Constant texts and emails about coaches messaging you and for first timers you think ok cool let’s check it out. Don’t waste your money. It’s the same college blast emails that the schools send out about ID camps.
By Rachel D.
I never signed up for this and it's been several years since my kids played any sports. I still get emails even after unsubscribing SEVEN (7) different times. I finally contacted their Customer Service team, and I IMMEDIATELY began getting text messages to use their BS service. What a joke! PS trust me, if your kids are good, colleges will find them.
By Angel N.
