Fantastic customer service!
Would recommend to anyone!
By Nicolas K.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
32 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For small business owners who need quick and efficient funding, CapFusion offers competitive, flexible loans based on data — as well as common sense. Unlike banks and large non-bank lenders, CapFusion is more than a source of cash: It’s a trusted financial partner providing the consultation and confidence needed to turn opportunity into reality.
CapFusion (capfusion.com) has 32 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
32 approved reviews, newest moderated first
Would recommend to anyone!
By Nicolas K.
We have received response and respect from this group since we started working with them over a year ago. Thanks for understanding the financial position we were working from and helping us to move forward towards independence.
By Otto
Jill Francis is very knowledgeable and responsive. She always gets me my loan within 48 hours. Excellent customer service! Will definitely recommend others to reach out to her for anything loan related.
By Farhad
We received quotes from several lending organizations. We chose CapFusion because they were very professional. They were there when we needed their assistance but didn't pressure us. Thank you!
By Kaye B.
don't like the daily debits but ok
By Sylvanious R.
I love Capfusion. Great service. Will always be a customer
By Christina
After i submitted all my documentations and received a phone call from the "Specialist" that it was approved and everything looks good, and under-writing is finishing the deal, and i was told that i will be getting funding the next day, next thing i know the specialist send me an e-mail and calls me to tell me that they made a mistake when they were reviewing the bank statements, and they have to turn me down this time. I am not a new customer with Capfusion, and have a very good payment history, but to waste my time and turn me down for re-funding is not acceptable and i will not recommend this company for this fuckup.
By Mike
I have used them twice now along with one other company. By far, they are the company to use. Easy to deal with the first time and better the and quicker the second time. I had applied with several other companies and would have trouble communicating with them. Not CapFusion, anytime I called my rep (Jill) I would have a response by phone or email within the hour or less. This is the company I will use from now on, hands down.
By Robbie