Thank you agent LA in Boston- Cape Air
Gate agent LA (Boston Cape Air) was so kind and helpful to this Georgia passenger. Forever grateful that LA caught me in the security line to ensure I had my bag. Amazing customer service! James
By Brett W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
14 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hyannis Air Service, Inc., operating as Cape Air, is an airline headquartered at Barnstable Municipal Airport in Barnstable, Massachusetts, United States.
Cape Air (capeair.com) has 14 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
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Gate agent LA (Boston Cape Air) was so kind and helpful to this Georgia passenger. Forever grateful that LA caught me in the security line to ensure I had my bag. Amazing customer service! James
By Brett W.
I honestly loved flying with this company. It felt like being with my family. The service is very professional yet super friendly and the small planes make you feel like you’re some kind of VIP in a private jet. Planes on time and very nice flights, not to mention the PERFECT landings. It’s a different experience with respect to flying with “normal airplanes” and I’d suggest it to everyone.
By Erika