Tech support was not very helpful
Tech support was not very helpful, tracking didn’t work on shipping. Products turned out really nice, and for a great price
By Mary
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
501 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Create beautiful canvas prints from any photo. High quality materials and 100% satisfaction guarantee. Low prices with 70% off RRP storewide. Made in Australia.
Canvas Factory (canvasfactory.com) has 501 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
501 approved reviews, newest moderated first
Tech support was not very helpful, tracking didn’t work on shipping. Products turned out really nice, and for a great price
By Mary
My canvas was for a lady who lost her husband. We all just loved it ❤️ Thank you
By Sabra
Youreork is beautiful ! And came right away
By Gina
Really easy to order, and very quick delivery.
By Kirsten
Due to a manufacturing issue the canvas pictures I bought last year became unglued and fell apart. When I contacted CF they were very concerned and helpful. They helped me reorder the 3 pictures at no charge and quickly shipped them to me. I would give 5 stars if the originals didn't fall apart because the images come out beautifully each time.
By Greg
unacceptable delay in the receipt of my purchase. Appartently it was returned to sender by the post office
By Owen
Response from Canvas Factory· Dec 20, 2018
Hi Owen, I am really sorry this has happened. We are currently investigating why your item has been returned to sender, but we are more than happy to process a refund for you. We will reach out to you via our Help Desk Kind Regards Amanda
Love the product thank you so much
By Shellie
My canvs came in great time and looks amazing! So happy with it.
By Amanda