Canopy ManagementReviews of canopymanagement.com

I was charged half of my security deposit when I moved out and $300+ of that was for cleaning and I left the place cleaner than when I moved in...there was a huge hole in the living room wall for 3 weeks when I moved in. All there houses are in BAD neighborhoods! Also, there was no back door and the windows were painted shut.

My house was broken into a few months ago while I was on vacation. The first thing I thought to do was contact Canopy. They went and attempted to fix the door, the door wont lock, its dinted, and its still broken. they just put the same wood that fell from the top of the door back on.. they charged me 210 for that. They don't help with anything. all of the workers are stuck up and don't want to help. My house has been broken into in total 3 times.. but canopy doesnt give a f#ck about anything besides thier money. every year my rent goes up alot. but within that year they dont come to fix on anything, they dont call to check on the unit, and they dont rush or care when something is broken. for my rent amount you would be thinking im living in luxury with no bugs. but my house keep getting broken into and i dont have roaches but i have posion spiders. My roomate actually got bit by one.. canopy did nothing.. our ac went out, we have all black walls, they didnt even care about giving us a window unit, we had to beg, then when they gave it to us.. they were old and dirty and my room mate had a allergic reaction to it.. still no help from canopy. f#ck this company. dont moved into any of thier units because they dont care about you.

Canopy Management is by far the worst agency I have ever worked with. This is not a case of slow results or unmet expectations. This is a case of negligence, lack of effort, and complete disregard for account performance. From the moment onboarding was completed and billing began, the quality of service dropped immediately. The people assigned to our account failed to attend scheduled meetings, and when they did attend, they showed little to no preparation or understanding of the account. More concerning, they would openly agree that specific changes needed to be made, acknowledge issues hurting performance, and then do absolutely nothing afterward. There was minimal actual work performed on the account. Campaigns were not properly optimized. Obvious inefficiencies were left untouched. ACoS was not reduced. Sales did not increase. In fact, the account performance declined shortly after hiring them, which is unacceptable for a paid Amazon PPC management service. Despite paying a very expensive monthly fee, I found myself having to babysit the agency, repeatedly reminding them to do basic tasks that should have been handled proactively. This completely defeats the purpose of hiring a professional PPC agency. You are paying a premium price while receiving little to no value in return. What makes this experience worse is that they lock you into a minimum term, regardless of how poorly they perform. Once you are signed and billing starts, there is no urgency, no accountability, and no visible concern for your business or results. Your account simply becomes another number in their system. If you are serious about your Amazon business, your profitability, and your time, do not hire Canopy Management. Based on my experience, they are not just ineffective. They are a costly liability that will waste your money while your account performance deteriorates. I strongly recommend looking elsewhere.

Canopy Management is not good at PPC advertising optimization. I used them for 18 months and they never could figure out how to improve my ROAS to a number that was over 4.0. I switched from them on June 3rd to another company. In the 21 days since, my ROAS has been 4.85. Here are a few of the things Canopy did wrong during my time with them: 1) I used them to update my listings and they incorrectly loaded a "/" into everyone of my listings. 2) They cycled multiple different people into and out of the account, loosing the continuity of what we were trying to accomplish 3) I asked repeatedly to get my PPC spend inside of a range and they simply didn't do it for 2 months for reasons I cannot explain. The people there seemed smart and intelligent. But the performance of what I got in return did not meet that. To say I was disappointed in their performance would be an understatement.

Rich Lim wasted our advertising dollars. Stay away from this agency at all costs!