Prompt customer service.
Prompt customer service.
By Camie M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
792 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cannon Safe is the industry leader in safe manufacturing. For over 50 years, Cannon Safe has dedicated itself to people. We are committed to growing our employees to their highest potential in order to manufacture the best products, worthy of protecting your valuable. Whether you are looking for traditional home safes, home office safes, or gun safes, Cannon has you covered.
Cannon Safe (cannonsafe.com) has 792 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
792 approved reviews, newest moderated first
Prompt customer service.
By Camie M.
Lost a key to my cabinet, T. at Cannon helped me get a new one fairly quick. Note that live chat during business hours was responded to immediately, online contact form was not.
By RleneRatrace
Great and fast customer service!
By Arctic Cat R.
A little tough getting video to go through chat other than that great experience.
By Stanley
The tech support guy Toni Rodarte was very professional and extremely helpful. My problem was resolved in good time.
By chris
The worst company I have had business dealings with. There customer service representatives constantly lied about what was going on with my claim. After approximately one month they informed me they could do nothing. The problem was the safe was not working due to a damaged door handle most likely from shipping. So as a result I will never do business with Cannon safe company or recommend them.
By George
Purchased a safe and while trying to change the key pad code locked my keys inside safe .. contacted them and resolved my issue real quick . Great customer service couldn’t ask for better .
By Joseph Z.
Robert was great. He knew his products and sent over a manual very quickly
By Steven U.