They are scammers (extortion of money, false reimbursable insurance)
They are scammers. Super nice until payment and even after until you should receive the delivery. they also support a fake delivery site (gorunnerlc.com/) where you can even track your package. then they try to steal more money from you by saying that the package is blocked and that you need to pay extra refundable insurance to unlock your package otherwise it will go under local police / customs control.
By Binok