I never got my order.
I never received my order.
By Andrew
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
39 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Remote gifting. Personalized taste.Personalize remote gifting for your team, clients, friends or family. Pick a gift box & let them choose all their favourite sweet (or savoury) treats!
CandySwag (candyswag.com) has 39 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 13 reviews with 1 star · Clear filters
I never received my order.
By Andrew
I didn’t receive my package
By customer
Never received our order. Never received a shipping notification. All attempts to contact them went unanswered.
By customer
Candy choices don't have enough milk chocolate and is taking too long to ship
By customer
It has been over 2 weeks and I still don't have my order.
By customer
I have never received my order. I have reached out several times via email and the chat and have never received a response.
By ChrisNDeaiah
It took 3 times for the gal to try and get the original email sent- it never actually sent she ended up forwarding the confirmation from her side. Then I placed the order on AUG 26th & have since heard nothing regarding the shipment, tracking or anything until receiving a 'how did we do' email. Wont be using this service to send a gift.
By customer
My candy was never delivered. I reached out to customer service and they ignored me.
By Lance