All of the chewy candy was stale and…
All of the chewy candy was stale and inedible.
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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39 reviews
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Remote gifting. Personalized taste.Personalize remote gifting for your team, clients, friends or family. Pick a gift box & let them choose all their favourite sweet (or savoury) treats!
CandySwag (candyswag.com) has 39 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 13 reviews with 1 star · Clear filters
All of the chewy candy was stale and inedible.
By customer
I was expecting $50 worth of candy to be a significant amount, but it ended up being 4 very small boxes. Based on quantity alone this is not worth it at all.
By Brian S.
So insanely overpriced. Very nice packaging though the candy would get stale very quickly. Timely shipment. Poor quality candy.
By customer
I ordered these for myself to try before I sent them to friends and customers. They tasted horrible. I will not order again
By customer
Response from CandySwag· May 11, 2023
Thank you for taking the time to leave us a review. We are sorry to hear that you had a bad experience and the candy you received did not meet the expectations. We have a large mix of candy that we keep updating based on customer feedback. We would like to take the opportunity to speak with you to try and improve your experience. It would be greatly appreciated if you could email us at [email protected] to try and fix the problem. We hope you will give us another try. Regards, Benny
The boxes were shipped without any packaging protecting it. By the time I got them they were covered in weird candy dust and dinged up. For about $6 a box, this was very little candy. I got 16 portions and 90%tasted awful and really cheap.
By NA
Response from CandySwag· Oct 17, 2022
Thank you for taking the time to leave us a review. We are sorry to hear that you had a bad experience. We will look into the packaging issues and will make sure the gift-box is more secure. Our candy selection is primarily made of gourmet candies from Europe. However, we have a mix of regular candy as well, for people who prefer flavors they are more familiar with. We strive to maintain great-quality candy! We are taking your feedback into consideration and will shift more of our mix to premium candy. We would like to take the opportunity to speak with you to try and improve your experience. It would be greatly appreciated if you could email us at [email protected] with your name and gift redemption date. We hope you will give us another try. Regards, Benny