Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
20 reviews
candu.aiSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Candu is a no-code builder for SaaS applications.Product and growth teams use Candu to build UX, like onboarding checklists and announcements, using their own app’s components. So, instead of using pop-ups, Candu components embed natively into your app and look just like hard-coded UI.
candu.ai (candu.ai) has 20 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
20 approved reviews, newest moderated first
a hidden diamond! A customer for a few years now, I don't feel cheated at all in terms of the current time/functionality/limit of my package, you have to have a SaaS to understand the value of the product in its entirety. (change your UI via GTM without any tech profile -> game changer) to make a slight criticism: I think the support could be improved in response time :) (no payment by candu for this review)
By Titouan A.
I feel the product was falsely advertised. It will not perform as advertised. Total waste of money. I try not to leave bad reviews but I had to on this AI.
By Philip C.
Candu has proven to be an exceptional tool, enabling us to design our dashboard and various elements in mere minutes, all without writing a single line of code. The 'can-do' spirit of Candu is truly infectious! They are committed to improving the product daily. Thank you, Candu, for your exceptional product and support. With Candu, the realm of possibilities is truly boundless. Despite the grumbles from a few disgruntled developers, I'm living proof that with Candu, you really can 'do it all'! Candu is not just a product, it's a mindset. And with this mindset, anything is possible!
By David M.
Wow! Candu is a great tool that helped us design our dashboard, and some other elements on our website in minutes without writing a line of code. We bought their LTD before, and still now, their support is great, we receive replies in just a few minutes. So far, the support is great, Kudos to Lauren in the Support Team! I see a lot of negative reviews here, because of one of their YouTube videos, maybe the founder has said that accidentally, but I don't think that Candu team will do like that. They are improving the product every day, some features aren't available to their LTD users, but that's fine, because, for a one time fee, the features that we currently have access to are more than enough. But, would like to get those features as an add-on if possible, we love it! Thanks for the great product and support!
By Sharon
Response from candu.ai· Feb 16, 2023
Hi Sharon! Thanks so much for your kind feedback about your Candu experience! We really appreciate it and look forward to seeing you continue to build great content with Candu! :)
A co-founder of Candu published a video on Youtube saying that it's a good strategy to cheat buyers into buying now with features planned to be made free in the future. Buyers are a great free crowdsource to be used to collect feedback and testimonials. There's even a slide deck built to teach other founders to follow suit. Unfortunately the Youtube video had been taken down by Candu. Yet the exact copy of the video has been preserved and out on the internet. All I can say is, this is NOT a company you can trust AT ALL, not even a tiny bit. Caveat emptor!
By Cantdu
Response from candu.ai· Aug 31, 2021
Hey Cantdu, haha, I like what you did there with your name. Thanks for sharing your feedback. I'm totally responsible for creating a marketing oriented video about how we "leveraged" the AppSumo campaign to drive our product growth. I own that the way I positioned this was in a transactional-relationship kind of way. That was wrong of me. I do want to clarify that we have not changed anything with our product offering and the LTD deal we provided on AppSumo was and will continue to be an incredibly valuable deal that noone will have access to in the future. I'm sorry that we lost your trust, and we are working very hard today to regain some of that among the AppSumo community. - Adam
The founders just want make buyers pay for a future free plan . Won't be surprised if they write a book: How to use buyers to pay for your free plan, and test your product for free, ask them to support each other and get raving reviews with marketing benefits
By SaaSStar
Response from candu.ai· Aug 30, 2021
Hi Vijay. I apprecaite your feedback. This is Adam. To clarify, we have not changed anything with our Growth Plan and will continue to push new features to it. The Growth Plan is far more valuable than our upcoming Free Plan, which will be severely limited by the 1. number of editors 2. number of workspaces 3. number of MAUs & 4. all Free Plan content will have a watermark. Note that we normally charge $200/m for our Growth Plan, but our LTD offer was for a one time charge of $59. I hope this clarifies the concern.
Product is meh, supported them as they promised that it would get better in the future and the purchase also included all future updates, but now they have pulled the plug on the early adopters and have made all the future updates paid for us which defeats the purpose. The founder also goes on video explaining how to sell on appsumo the features that would eventually be offered for free on the product release and make money off unsuspecting early adopters, to him it seems like early adopters are nothing but free bug detectors that help in improving the quality of the product, who he can screw over later. The management ethics is flawed, please stay away from this so called can do product that cant do anything.
By Kris R.
Response from candu.ai· Aug 30, 2021
Hi Kris, this is Adam, the creator of the video to which you are referring. I realize after the fact that the video was direspectful to the AS community. I hope you know that we will not be screwing anyone with our Growth Plan LTD and will continue to push new features to it. The Growth Plan is far more valuable than our upcoming Free Plan, which will be severely limited by the 1. number of editors 2. number of workspaces 3. number of MAUs & 4. all Free Plan content will have a watermark. Note that we normally charge $200/m for our Growth Plan, but our LTD offer was for a one time charge of $59. I hope this clarifies the concern.
I bought their product on Appsumo where they offered all future updates, but now that I can't refund, they mentioned that they won't be including future updates. Therefore I am not sure if this company can be trusted since they change their conditions from one day to another and basically used us. Apart from that, their customer support is very responsive and the product seems promising and easy to use.
By Felipe A.
Response from candu.ai· Aug 30, 2021
Hi Felipe, You purchased our Growth Plan which will continue to receive new features. I'm sorry about the miscommunication there. The Growth Plan is far more valuable than our upcoming Free Plan, which will be severely limited by the 1. number of editors 2. number of workspaces 3. number of MAUs & 4. all Free Plan content will have a watermark. Note that we normally charge $200/m for our Growth Plan, but our LTD offer was for a one time charge of $59. I hope this clarifies the concern.
