Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
66 reviews
Candle House CollectiveSelect a line to read only those reviews.
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Candle House Collective is an immersive theatre company behind cult hits like Lennox Mutual, a customer phone line that falls in love with you, and CLAWS, a blockbuster thriller-by-phone for an audience of one. Created by Evan Neiden, they're the pioneers of Alternate Reality Theatre. The New Yorker called their work “a kind of waking dream,” and others have called it "the Twilight Zone of immersive theatre." They've been featured in The New York Times and American Theatre, with honors from Columbia University, IndieCade, and the Denver Film Festival.
Candle House Collective (candlehousecollective.com) has 66 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Showing 62 reviews with 5 stars · Clear filters
Always fun getting spooked on a Sunday evening. Wasn't sure what to expect, but the actor did a fantastic job of keeping the story moving and engaging with me, even when I had no clue what I was doing. The bar's definitely been raised on interactive experiences! Sorry Danny...
By Liz
Holy balls. Amazing!! This was truly one of a kind. It was scary, heartbreaking, and confusing.
By Mary J.
This was the coolest thing I’ve ever experienced. The story was awesome and the actor was so on point! By the end I felt so involved in the story it was like being in the room with “Danny”. Simply amazing and I’d recommend it to anyone who loves horror. It’s like reading an epic Creepypasta but being able to be in the story yourself and everything you say effects the next part. Simply amazing!!!!
By Ashley H.
Response from Candle House Collective· Feb 6, 2022
Thank you, Ashley – glad you enjoyed CLAWS! (Now we're dying to know: what's your favorite creepypasta?)
If you think you know where it's going...you don't! A creative, immersive, high-energy piece of theater that's all for you!!!
By Sean C.
Response from Candle House Collective· Feb 6, 2022
It was a pleasure having you join us for CLAWS, Sean.
I loved it, wish they could speak maybe a bit clearer though
By Liza S.
Response from Candle House Collective· Feb 6, 2022
Noted – we appreciate the feedback on CLAWS!
Wow! This was such an amazing, gripping, theater experience! They did such a fantastic job! There were great instructions on what to expect and what to say before the call happened. The actor I had was great at including me in the story. I loved that they asked my name and about experiences I had in my life! It really made the story more real. I had such a fun time with this experience I will 100% be doing this again! I’ve never experienced anything like this and I’m so grateful to have done it! Thank you Candle House Collective for giving me such an incredible experience! I can’t wait to do it again!
By Sienna
Response from Candle House Collective· Feb 6, 2022
Thanks for joining us for CLAWS, Sienna – looking forward to having you on our wire again soon.
Absolutely wonderful! Very entertaining and scary fun. Thanks for the creeps, Claws…:)
By Patricia K.
Response from Candle House Collective· Feb 6, 2022
Knock knock...
Great experience! Did their Claws performance. Setting the mood in the house really made me feel on edge for the person I was “helping.” Loved the interactivity and acting. If you love horror this is it.
By Jack H.