Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
66 reviews
Candle House CollectiveSelect a line to read only those reviews.
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Candle House Collective is an immersive theatre company behind cult hits like Lennox Mutual, a customer phone line that falls in love with you, and CLAWS, a blockbuster thriller-by-phone for an audience of one. Created by Evan Neiden, they're the pioneers of Alternate Reality Theatre. The New Yorker called their work “a kind of waking dream,” and others have called it "the Twilight Zone of immersive theatre." They've been featured in The New York Times and American Theatre, with honors from Columbia University, IndieCade, and the Denver Film Festival.
Candle House Collective (candlehousecollective.com) has 66 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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66 approved reviews, newest moderated first
Claws was a very positive experience. I enjoyed the story, and the interaction was excellent. for my very first time going through an immersive experience, it was the right intensity and is definitely an experience I will repeat in the future. I'm so glad I selected Candle House Collective for my first immersive experience Thank you, Candle House Collective!
By Chrystal K.
This experience is one I'd love to do again! Would recommend it to anyone who wants that last push! The experience is personal and left me thinking about it to this day even and the actor did an amazing job!
By Abid A.
Terrifying and so fun. They give you many options so you can decide how this story goes. I wish I could have saved the right person but not having done so made the ending very scary which was so fun. It's not too scary that it stops being fun but just the right amount so I'd recommend taking the call in the dark. Great voice actor too. I can't wait to do Lennox mutual at some point and tbh I wish they did more like this cause I'd buy tickets for it immediately.
By Gita
Claws was a very good show. I really enjoyed the high level of interaction. The story was very interesting and left me asking a lot of questions about who was who. I will definitely be attending again. I highly recommend Candle House Collective. Thank you to Candle House Collective!
By Benjamin H.
Claws was extraordinary! An ingenious, gripping and fiercely innovative theatrical experience like nothing I’ve ever encountered before. Clever writing and a jaw-droppingly brilliant performance by the actor, Joel Meyers. If you’re the kind of person who goes to immersive theatre secretly hoping to be blessed with even the briefest moment that is the heart pounding, intense delight of a one-on-one performance, this is for you. And if you’ve got no idea what I’m talking about, it’s for you also - I can’t imagine anyone not being thrilled, charmed and utterly transported by this unique production.
By Jane R.
Fantastic! Truely left me speechless. An overall great experience for anyone looking for some quick out-of-the-box thrill and excitement. Performance was great and really kept me engaged. I 100% recommend for horror lovers!
By Isabela Marie O.
So much fun!!! A wonderful performance and a really compelling show with a fantastic ending twist
By Customer
It was incredible spooky. the twists and turns were not expected. the end had me gagged.
By Alex