CandidProReviews of candidpro.com

Great experience with Candid Pro, they're customer support is excellent. Alex our local rep and the orthodontists that assist with cases have really set the bar high when it comes to clear aligners. Looking forward to working with them even more.

Amazing Support – Huge Thanks to Alex Cagle-Sanchez! CandidPro has absolutely blown me away with their customer service. From start to finish, the experience has been smooth, supportive, and genuinely impressive. The team is responsive, knowledgeable, and truly cares about making the process as easy and clear as possible. A special shoutout to Alex Cagle-Sanchez, our incredible rep — Alex went above and beyond to ensure everything ran seamlessly. Whether it was answering questions, helping with logistics, or just checking in, Alex made us feel prioritized and well taken care of every step of the way.

We’ve been working with CandidPro for a while now, and the experience has been outstanding — largely thanks to our incredible representative, Alex. He’s not your typical sales rep; he genuinely checks in with us regularly, not to push sales, but to make sure we have everything we need to support our patients and doctors. His approach is thoughtful, supportive, and never salesy, which is so refreshing. Alex frequently follows up via text about specific cases, and the overall CandidPro support team is just as amazing — calls are returned right away, and their orthodontists are readily available for Zoom consultations, which are easy to book and always collaborative. It truly feels like a partnership, not just a service. I also personally went through CandidPro treatment and had a great experience. Our patients are loving their results, but what really sets CandidPro apart is the level of customer service, consistency, and genuine care they show. They offer as many trainings and as much support as you need without hesitation. Alex has been an exceptional part of that experience — professional, responsive, and genuinely invested in our success. Highly recommend working with CandidPro and Alex!

CandidPro has been a good fit for our practice. Our rep, ACS, is the best!

I am a general dentist who has used Invisalign for years. Invisalign is well known to doctors and patients because they have excellent marketing. However CandidPro’s service to doctors is by far much better than Invisalign, including support from CandidPro orthodontists that Invisalign doesn’t offer. Additionally it is more beneficial for patients as well. Most patients don’t understand that Invisalign has a tiered pricing structure, which means that if patients want to achieve their best result, they have to pay for the most expensive package. Invisalign’s mid-grade and cheap packages do not achieve the patient’s best result, which is why many doctors typically choose the most expensive package for patients. In comparison, CandidPro can achieve the patient’s best result with a price comparable to Invisalign’s “mid-range” product. That alone has to be a no-brainer for doctors and patients.

New to Candid pro and just began my first case with Alex. The experience this far has been awesome, and every step was thorough and handled with ease. I liked the online portal and communication with the orthodontist was very helpful.

I have been working with Candid Pro for several years. I have found their aligners to be very effective and our patients love them! The virtual monitoring system is very user friendly and reduces office visits for our patients. We are also very happy with their customer service team. They respond quickly and thoroughly to any questions. Very happy with Candid Pro!

CandidPro is amazing! I've had the pleasure of working with CandidPro for over a year and couldn't be happier. The portal is easy to work through. The product is beautifully packaged and the customer support is wonderful. Our rep., Alex Cagle-Sanchez has gone above and beyond for our office. He even help organize and setup an entire day long event to showcase CandidPro. Far better company than Invisalign.