Great software, 100% recommendation
Great software, super quick and professional support, always helpful!
By Thomas S.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
190 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Campaignmonitor is listed under Internet & Software in San Francisco, California.
Campaignmonitor (campaignmonitor.com) has 190 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 138 reviews with 5 stars · Clear filters
Great software, super quick and professional support, always helpful!
By Thomas S.
The customer service team at Campaign Monitor is top-notch. I sent an email campaign with a broken URL, and after a quick phone call they were able to update that link before even .01% of my customers opened. I wouldn't trust anyone else with my email campaigns!
By Katie
A fast response to a sending problem late on a Friday afternoon. Very pleasantly surprised to be talking to a real person via messaging.
By David O.
Campaign Monitor went above and beyond to help us scramble through and respond to yet another hairpin turn as a result of the Covid -19 crisis. Thanks to their quick response and creative solution we were able to turn around out campaign on a dime.
By HundryMagpie
I love how the second support answered my question about updating our business address.
By Richelle M.
I recently upgraded to include call support. It was so helpful to have knowledgeable people quickly answer my questions and get me up to speed.
By Candice K.
The support team was great to solve the issue I had and addressed it quickly!
By KA
Excellent service and knowledgeable support from someone who clearly cared about their customers and product Very impressed!
By Bill A.