10 years with CM and still very happy
After 10 years of using CM, we are still totally happy. The platform is very easy to manage, and the customer service is excellent; fast, friendly and professional. I highly recommend CM.
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
190 reviews
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Campaignmonitor is listed under Internet & Software in San Francisco, California.
Campaignmonitor (campaignmonitor.com) has 190 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 138 reviews with 5 stars · Clear filters
After 10 years of using CM, we are still totally happy. The platform is very easy to manage, and the customer service is excellent; fast, friendly and professional. I highly recommend CM.
By customer
The clearest, simplest, most immediate and at the same time complete and sophisticated e-mail marketing platform You don't have to worry about re-learning from scratch something you've always done: writing emails. With Campaign Monitor, you simply do it massively and automatically, in any way you want. The gold standard for entrepreneurs and marketers when it comes to email marketing and automation.
By Vincenzo
Campaign Monitor is not only an easy-to-use, creative platform for messaging our physician members, their customer support is superior to any online resource I've every used. Highly recommend. 10/10
By Kim T.
Great Service
By Tess K.
Friendly staff
By Bert
In 13 years of using their Service, I have always been a happy customer!
By Jasper R.
Having multiple Agency accounts, we required a mass change that was not possible via the existing APIs. After reaching out to the support team, the update was processed via their Engineering team which has saved us potentially days of manual effort.
By James W.
I have been using Campaign Monitor for years. Not only has it remained intuitive, low cost, and customizable its customer service has always been stellar!
By Stlouis E.