Camille RoseReviews of camillerose.com

First the container is like glass,product hard to remove,did not detangled like stated,very dissatisfied, will try and return

I have been trying to get either my products or a refund for months, but I give up. Customer Service is TRASH I have yet even get a reply. I will never use this company again

I have been a customer of Camille Rose for years, and felt comfortable ordering from them without incident. I placed an order with them on Black Friday 2025, and did not receive my complete order. I emailed them as soon as I discovered the missing products, got a response from them, telling me they will send them, but never received them. I also emailed them several times with no response. I will NEVER support this brand again.

Have not received my order contacted customer service and no reply will be disputing the transaction with my bank

Camille Rose is very unprofessional. I was a first time customer in 2024 and they did not fulfill my order until 3 weeks later. When I received the order, items were missing. I gave them a second chance and ordered some products for the 2025 Black Friday sale. It’s now going on week 2 and still no shipping update. I emailed them 3 times with no response. I edited my order and added in a missing coupon code inquiry and they answered that. They do not care about black haircare just your money. If you cannot even answer emails then why should I spend my money with your crummy low budget company. They are fake and worry about how they look when on live on TikTok instead of answering questions about the products. To tell you the truth, Mielle is better. It’s more nourishing and Camille rose is just some overpriced garbage that’s mostly oil or heavy cream based.

didnt get my ordens and they are ignoring me

Horrible customer service! When I received my products I was missing items. When I called the number found online it was out of service. I sent multiple emails to customer service and have not received a reply. I will never order products from this company again.

I ordered 3 products 3 months ago and i still havent recieved it. They didnt register my adress or my number. I contacted them multiple times with no response they dont want to send the products back to me nor do they plan on giving me my money back. My hair is thirsty as hell