Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
240 reviews
CamcodeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Camcode sells durable barcode labels and other automatic identification and data capture (AIDC) technologies to help organizations track their assets and comply with item-unique requirements.In addition to barcode labels, Camcode provides services and software to help implement asset lifecycle management programs including label installation, inventory reconciliation, data management and label design/specification.
Camcode (camcode.com) has 240 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 3 reviews with 2 stars · Clear filters
Price was unreasonable and expedite fee not good either. Communication was marginal and slow. Would never use this service if not mandated by customer
By Robert M.
Response from Camcode· Nov 9, 2023
We are sorry to hear that your experience was below your expectations. We strive for great a great customer experience. Our team will review and see how we can make this better for next time.
The experience was great until the order arrived. Product received was not what was purchased even though all paperwork indicated it was. We had ordered pre-coated tags ready for in-house laser etching but received uncoated tags with burrs along many of the edges. Most of the edges were also bent upward preventing them from laying flat. We were informed our product had been discontinued yet our order still made it through the entire process (multiple quotes, artwork proof, fabrication, shipping). They did offer a solution to rework the items but we would need to pay a few hundred dollars more. We chose to cut our losses and not pay more for their error. The sales rep we dealt with was great in his part and is the reason this review is not one star.
By Norm
Response from Camcode· Dec 9, 2021
Norm, your negative experience unacceptable and we apologize. We have investigated what happened and determined that the product you ordered was supposed to removed from our catalogue, but was not. I communicated with your sales rep Chris and he will reach out tomorrow with an alternative solution.
The labels are fine but I was not informed about the cost Broker fee that came with the item shipping which was another 100$ on my 600$ order! This is unacceptable and preventable if the broker fees are paid ahead of time or alternative shipping is arranged. I told Anthony my sales rep about my dissatisfaction and nothing was done to rectify it. If I had been informed about this price It would have mitigated my negative response.
By Brent H.
Response from Camcode· Jul 26, 2018
Hi Brent, So glad to hear that you are happy with the labels, but sorry to hear that you incurred unexpected international fees with your order. I have forwarded this matter to our sales manager who will reach out to you directly. It is our sincere hope to work with you again.
