CallHippoReviews of callhippo.com

Disgraceful behavior. Received a telephone call from Jayesh from CallHippo at 04:10am in the morning, then again at 05:00 am. I explained that he had woken up my family and that it was early hours in the UK. To my surprise he said "is this not a good time to talk then?" Biting my lip I politely asked that they do not call me again.

So bad service! When I finish the payment, I wanted the refund at once, they refused me. They told me to read their terms. However, I did not use their service, it shows in the terms "By using the Service, You agree to be bound by the terms of this Agreement. IF YOU DO NOT AGREE TO THESE TERMS, YOU CANNOT USE THE SERVICES. YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS." I asked them why I need to agree with it, I did not use their service. They told me that they need to ask the team members, but several minutes later, they told me that they cannot refund because I had agreed with the term when I make purchase. Haha, they always explain everything they like. Also, their service lady called me serval time, I cannot hear anything, it shocked me, you can guess how bad their call service is!!!! Everyone who wants to order this service, please stop!!! By the way their serice lady visited my site and was rude with my colleague. I have the screen shots.

Not reliable and bad voice quality so you can't trust it for important calls. iPhone app lacks a lot of usability and there are bugs.

I fell in love with the interface, and i signed up quickly. The Rep told me after signing up, to put $100 toward minutes, but i was under the impression that at least minutes are included. But you need to pay that as extra, yup! very confusing. So inside the interface, you have the workspace, and it shows many options that come in handy for business companies. So i literally called my new number, and i just hanged up quickly and it wasted $0.04 for no use literally. I found new service by another company, which I wont name because I'm not writing this for promotion purposes my thing is, I want a service that charges you a premium and they give you unlimited out-going/incoming minutes, with the ability to add additional phone numbers at a reasonable price, and i found it. I've tried to cancel my account, but even the cancellation has its hidden secrets. I followed the cancellation process, but it only brings up their email, and then you have to use the email you used to open the account and nothing else. So submitted the email, and now I find myself asking how long it takes to cancel it, because many complain of weird charges, and i'm trying to cancel, but they keep saying that it takes 3 teams to cancel an account. Riggghht!!! I'm not sure how this service was going to work, but it looked, is and will be expensive in the long run.

Very poor support. Do not answer support lines. Quick to sign up but then their requirements are onerous to validate a number. They do not read their emails and I am battling to get a refund even though the service is not active.

I cannot even get an account without a working website. Ridiculous. I have a working email hosted through a registered domain, but our company doesn't require a website so we dont have one. Unless your domain is linked to a nice pretty picture on a web page dont even bother trying.

When signed up it was immediately clear that the delivery was not as promised. Then support promised me it would work but turned out that wasn't the case either. I asked for a refund immediately. They stalked me for 6 days with offers and discounts. I kept on asking a refund during those days. After 6 days they tell me they don't refund. Never been so disappointed before!

Buyer beware. They promise that you will get this, this and this. And then you pay. And THEN, you don't get a line. Tried for 3 days to get it. Then talked to a rep who said I could get cancel and get a refund. Then after I cancel, they said they would NOT refund. I've contacted my credit card company and will be contacting the FCC about this company. THEY ARE A SCAM.