California ClosetsReviews of californiaclosets.com

I was pleased with the work California Closets did with a room remodel. But when it was necessary to replace the remote control for my recessed lights (the only way they could be operated), I lost all confidence in the company. I was quoted a cost of $450 for a new remote. They did offer a 30% discount, but I still felt that was excessive. With a minimal online search I was able to purchase the exact model for just under $70, including s/h.

After getting royally screwed over by the Container Store, we ordered the Everyday line for a walk-in closet. It's about the same price as Elfa from the Container Store, but SO much nicer. I got an email confirmation for the order right away. Everything was shipped in a timely manner and the closet is gorgeous. Super happy with our choice.

Three Strikes but Helped Out - Northern NJ franchise My project was to add additional storage using exactly the same materials and finishes as the installation done 1-1\2yrs ago for our apt’s original owner. Those details is were on file with this franchise; the office was contacted and confirmed this before I allowed a consultant to visit. What was installed was sub quality MDF, incorrect hardware, incorrectly drilled holes on door fronts and randomly selected backing. Consultant Rebecca didnt follow the hardware specified and when 1st install took place, incorrect hardware was applied. The interior backing was not installed as specified. When questioned, I was told this detail could be revised based on availability without client approval. Since this was not visible i accepted it but would not expect this kind of disappointing outcome from CC. Oversight and communication are seriously lacking currently at this franchise. The positive, is that the owner worked with me to replace the sub standard material, order and replace the correct hardware and even rushed new door fronts when the revised ones arrived with the wrongly placed holes, although he himself was supposed to inspect the materials before the 2nd install took place to resolve the initial issues. The 2nd install had a great result, one which I am pleased with. Considering the volume this franchise has, I was extremely disappointed in the service and execution considering the price we were willing to pay. CC seems no longer to be the premium custom cabinetry company.