Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
33 reviews
CaliCapelli - Professional Hair Hot ToolsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CaliCapelli is a woman-owned family business and manufacturer of high-quality premium hot hair tools and hair care products. Founded in 2009, with the main office in Houston, Texas 🇨🇱 https://calicapelli.com
CaliCapelli - Professional Hair Hot Tools (calicapelli.com) has 33 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
33 approved reviews, newest moderated first
I order over a month and half ago. The shipping address and billing address somehow got switched. I noticed it instantly and filled out contact form upload photos to show proof never got a response I also emailed them on numerous occasions never got a reply. I never received my product or refund. Communication sucks because they don’t have a customer service number only email which they never respond to Im so over it.
By jasmina C.
This straightener is great. I was amazed on how well it works! Love the results. This straightener is amazing and great quality for the price. I'm really glad I bought this flat iron.
By Shanell
Response from CaliCapelli - Professional Hair Hot Tools· Oct 24, 2022
Thank you so much for supporting our small woman-owned business, Shanell. It means a lot! 🙏
So glad I purchased! The BEST hair straightener I had so far. It doesn’t snag and pull my hair like my previous flat iron. I totally recommend it!
By Kelly F.
Response from CaliCapelli - Professional Hair Hot Tools· Oct 24, 2022
Yay! You made my day, Kelly! Thank you so much for your review and supporting our woman-owned business 🙏
it was horrible, i received a email asking to pay them claiming they never received my payment that paypal reversed it which is a lie , even before this i bought one awhile back with a code and never received it . i emailed back stating i will not send any form of payment again ! trying to rip me off ! unbelievable
By Jessica R.
Response from CaliCapelli - Professional Hair Hot Tools· Aug 18, 2022
Thank you for ordering from us Jessica. So sorry for your experience and confusion. On our email conversation on 5/20/22 you stated that you have received your order. As soon as tracking was updated, and marked as delivered, the case you created with PayPal got resolved and PayPal released the funds so we've got out payment. Once again my apologies for your experience, please check tracking emails in your SPAM folder. Please let me know if you have any question. Maria Capelli ❤️
Amazing quality! So happy with my new pro series titanium flat iron. Thank you Maria Capelli for educating me about ceramic vs titanium 🙏 never go back to my ceramic chi
By Shana R.
Response from CaliCapelli - Professional Hair Hot Tools· Aug 17, 2022
Aww, thank you so much Shana ❤️ You're too kind. Please enjoy your new Calicapelli Pro Hair Styler and check our website for new hair accessories and blog posts like 2022 Hair Horoscope and many others 😎
I love my straightener so much I ordered both my daughters and 2 granddaughters one.
By Beth A.
Response from CaliCapelli - Professional Hair Hot Tools· Aug 17, 2022
Thank you so much Beth for supporting our small woman-owned business. We are at Calicapelli blessed to have loyal customers and supporters like you 🙏 Love, Maria Capelli
Couldn’t be happier with my recent purchase pro-series titanium flat. My girlfriend tagged me on their page. Thanks 🙏
By DEBORAH K.
Response from CaliCapelli - Professional Hair Hot Tools· May 13, 2022
Thank you so much for your support Deborah ❤️ Enjoy your weekend 🙏
I’m in love 😻 the smooth and round design makes the perfect curled! Great quality! Very happy with my new flat iron
By Noelle
