everything was clearly explained and…
everything was clearly explained and uploading
By Caroline H.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
77 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to the official site of Cal Loans Direct
Cal Loans Direct, Inc. (cal-loansdirect.com) has 77 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
77 approved reviews, newest moderated first
everything was clearly explained and uploading
By Caroline H.
Just refinanced with Cal Loans Direct - again. The whole process was even easier than the last time around - everything was clearly explained and uploading the relevant documents to the Cal Loans Direct website was very straightforward. Tom Navarro was extremely well-organized, knowledgeable and highly responsive on any queries. And the rate was super-competitive. I would not use any other mortgage broker - these folks are first rate from start to finish.
By William
Response from Cal Loans Direct, Inc.· Aug 3, 2019
Always great working with you Will! Thank you for the great review :)
It's always an amazing experience working with Tom Navarro. Not only is he prompt with his responses, he makes sure to communicate everything with you - every single step of the way. Tom is absolutely great.
By Tiffany N.
Response from Cal Loans Direct, Inc.· May 30, 2019
Thank you Tiffany!
I have used Cal-Direct loans several times, and have been extremely satisfied every time. The process each time has been a breeze.
By Mary
Response from Cal Loans Direct, Inc.· May 29, 2019
Thank you Mary for the review! Always a pleasure working with you.
Cal Loans Direct was absolutely top notch! Matt Sims and his team were accessible, responsive and always had the answers to our questions. They made us feel so confident navigating the home buying process and would recommend them to anyone and everyone!
By Justin A.
Response from Cal Loans Direct, Inc.· May 28, 2019
Thank you for the great review Justin!