CaktusReviews of caktus.ai

They keep charging me for 30 dollars

This issue has not been resolved as of yet! I have paid 19.99 for November and December and was promised that it would be resolved back in October 2025! I have been paying 9.99 a month and now it is forcing me to choose a higher plan since renewal of credit card. I sent an email to the support team and was assisted by a rep. He provided a credit and told me that November my monthly charge would return to the 9.99 opposed to the 19.99 that I have paid 11/25 and 12/25. I sent email and I have not gotten a response yet! They asked that I provide some proof so I will show some of the tread with Caktus support:View Caktus AI’s profile Caktus AI 5:40 PM o o o Ya, not seeing any accounts or payments. Let me hook you up with one for a month free and then 9.99 for your trouble. If that works? Which email? • Don V sent the following messages at 5:43 PM View Don’s profile Don V 5:43 PM o o o Oh thank you • View Don’s profile Don V 5:44 PM o o o Can I use the original one • sent the following messages at 5:44 PM View Caktus AI’s profile Caktus AI 5:44 PM o o o Ya man, we’re not trying to screw anyone over. We like helping students. We just fixed our support system so it’s taken some time to get up to speed. • o o o Yup • Don V sent the following messages at 5:45 PM View Don’s profile Don V 5:45 PM o o o Will I have all of that information in that one like documents from the past • o o o Plus I will go in and update my review on Trust Pilot • sent the following messages at 5:45 PM View Caktus AI’s profile Caktus AI 5:45 PM o o o If this was the account you used than yes. If not we can try the others • o o o And thank you! We are trying here hahaha. • Don V sent the following messages at 5:47 PM View Don’s profile Don V 5:47 PM o o o It just saved in my history on all of my devices and I know this was the email because it tells me I change the password 4/11/25 • View Don’s profile Don V 5:48 PM o o o Will I just go to that email to login as normal or will I have to do something exceptional? • sent the following message at 5:48 PM View Caktus AI’s profile Caktus AI 5:48 PM o o o Ok can you go into Caktus and try to sign in and tell me what it says • Don V sent the following messages at 5:49 PM View Don’s profile Don V 5:49 PM o o o Ok give me a minute • View Don’s profile Don V 5:51 PM o o o Giving me the same message • View Don’s profile Don V 5:54 PM o o o If we have to start fresh • o o o We can • o o o U can use the • o o o The documents were good to have but for the sake of time • sent the following messages at 5:56 PM View Caktus AI’s profile Caktus AI 5:56 PM o o o I think we can try this. Let’s have you sign up again and when you get to the payment window I’m going to give you a one time code for a free month and thej adjust your sub to 9.99 after. • o o o Use that original email and then when you get to payment window type in the promo section CAK20456 • Don V sent the following messages at 5:58 PM View Don’s profile Don V 5:58 PM o o o Click or press enter to display in the image preview • o o o Ok doing it now • sent the following message at 5:58 PM View Caktus AI’s profile Caktus AI 5:58 PM o o o Perfect • Don V sent the following messages at 5:58 PM View Don’s profile Don V 5:58 PM o o o It said I used a prepaid card • o o o Should I put card info in there no or later • sent the following message at 5:59 PM View Caktus AI’s profile Caktus AI 5:59 PM o o o Can you send a screenshot of the screen • Don V sent the following messages at 6:00 PM View Don’s profile Don V 6:00 PM o o o Click or press enter to display in the image preview • o o o Click or press enter to display in the image preview • sent the following message at 6:00 PM View Caktus AI’s profile Caktus AI 6:00 PM o o o Yes put in your card info and click subscribe. And make sure it is free • Don V sent the following message at 6:00 PM View Don’s profile Don V 6:00 PM o o o Click or press enter to display in the image preview • sent the following message at 6:00 PM View Caktus AI’s profile Caktus AI 6:00 PM o o o Yes it is free • Don V sent the following message at 6:01 PM View Don’s profile Don V 6:01 PM o o o It had my other card as well • sent the following messages at 6:01 PM View Caktus AI’s profile Caktus AI 6:01 PM o o o Now I will go in on our back end and change the monthly back to 9.99 • o o o Make sure you can log in

This issue has not been resolved as of yet! I have paid 19.99 for November and December and was promised that it would be resolved back in October 2025! I have been paying 9.99 a month and now it is forcing me to choose a higher plan since renewal of credit card. I sent an email to the support team and was assisted by a rep. He provided a credit and told me that November my monthly charge would return to the 9.99 opposed to the 19.99 that I have paid 11/25 and 12/25. I sent email and I have not gotten a response yet! I provided proof as requested and still I wait! I will have to start contacting agencies to help in this matter!

Guys pls help. They got me. I signed up and paid a dollar for the subscription, and now I can't even cancel my subscription. What do I do?

While I was in school, I used Caktus. Following my graduation in 2023, I canceled the subscription and deleted my account. I believed I had successfully completed these actions until I noticed Caktus resumed billing in 2024. Fortunately, I had kept my card locked, so all attempted transactions were declined. I then reattempted to delete the account after making a one-time subscription payment. Again, I thought I had canceled the subscription. However, they started charging my card again in June of last year, and I kept my card locked, so the charges didn't go through. I contacted their customer service via email to inform them of my cancellation. Despite this, they continued to try to bill me. They explained that the deletion process was incomplete and insisted that I settle all outstanding subscription fees for the months during which charges had been attempted to finalize the cancellation. I reached out via email four times seeking assistance with canceling and deleting the subscription; however, their response remained the same. Consequently, I blocked caktus on my card and obtained a new one. I retain copies of all email correspondence sent to them, as well as their responses.

Scam do not sing up for this scam website it's says 1 week free trial but when you putt your details not even a second money gone from your account ONCE AGAIN DO NOT SIGN UP ITS A BIG SCAM !!!

Scam Will not be able to Gmail for help and will charge you, I tried several times asking for help on canceling and never once received a gmail back

I CANCELLED MY SUBSCRIPTION MONTHS AGO AND THEY STOPPED CHARGING ME. UNTIL OUT OF NO WHERE THEY STARTED TRYING TO CHARGE MY ACCOUNT AGAIN. IF THIS DOES NOT STOP I AM CONTACTING THE BETTER BUSINESS BUREAU AND THE DEPARTMENT OF CONSUMER AFFAIRS. THIS STARTUP BEHIND THE APP IS AN ABSOLUTE SCAM!!!