Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
74 reviews
CahootSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cahoot provides eCommerce order fulfillment services that power nationwide 1-day and 2-day deliveries at the lowest cost by design. Cahoot offers lower fulfillment fees because it enables merchants to fulfill for other merchants. Despite the low price, Cahoot’s service offers the highest SLA in the industry thanks to its top-class merchant fulfillment partners and robust software. Contact Cahoot to learn more about how they can boost your store’s profitable growth.
Cahoot (cahoot.ai) has 74 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 66 reviews with 5 stars · Clear filters
We've been using Cahoot services for a year now. We're satisfied with their professionalism and support. We use their peer to peer logistic service and the shipping software with awesome results for our productivity and performance.
By Miguel A.
I evaluated several 3PL options and settled on Cahoot. The operation is absolutely professional and principled. The pricing is easy to understand. As a small business, I like that I can warehouse my product across the country. This geographic diversification optimizes shipping costs and lowers disruption risk from extreme weather events. Cahoot has been a rock-solid partner so far and I look forward to working with them further.
By Per A.
Innovative business model supported by a team of passionate professionals. Service is high quality and fairly priced
By Sanchayita C.
Great company and super fast deliveries, so far so good
By Fofana J.
Cahoot is great. Most things are done very easily and the Cahoot team is committed to making things better and easier
By Justin T.
The Cahoot staff is friendly and well organized, cared for me and answered patiently my nosy questions. Mail responses are very quick and professional. I can recommend Cahoot 100%. Great company!
By Michael M.
My company has been working as a fulfillment partner with Cahoot for several months and the overall experience has been very positive. The technology is easy to use and I feel confident in the quality control methods implemented to make sure orders are accurately fulfilled. By requiring operators to scan and verify each item as they're packed, the error rate is essentially zero. If any issue does arise, it's always a quick and easy support ticket away from resolution. Usually they respond within minutes and there's no delay in shipment. As a fulfillment partner we are also required to conduct bi-weekly cycle counts which helps to keep all parties on the same page. To this date, we've never been unable to fulfill an order due to missing inventory. Operating as a fulfillment company is not easy. It takes a ton of organization and flexibility but the Cahoot system really takes on a lot of the work. I'm hopeful that Cahoot will continue to innovate and update their technology. I love that they actively reach out and talk with us about our needs and what features we'd like to see implemented. I can see that they're invested in our success and I appreciate their commitment to a long term and positive relationship.
By Devlin M.
Working with Cahoot has been a great experience! As someone just starting out with Amazon FBM, they provided exactly the guidance I needed to get started. Jeremy and Manish have been there to help me every step of the way and I highly recommend them to anyone looking for a 3PL company. Thank you!
By Randy D.
