Cadence BankReviews of cadencebank.com

I can't give a zero or that is what their online support would be rated. I spent quite a lot of time on hold listening to advertisements about how Cadence would help me manage my money and expenses with their online app, really? How can that happen when I cannot get my account unlocked? When I finally got someone they could not verify me because they require you to provide an amount of a transaction in your account. Not withstanding that they already had my SSN, DOB, Street Address and Street Address of my branch as well as my initial deposit to open the account and the day it was opened and other details. Polite but horrible service.

Customer service is horrible. Had me on hold a hour to just transfer me to a voice mail. I called back just for representative to be rude and hung up on me . I see why Huntington is talking over i hope they customer service is better.

Hello, I had the police called on me for counting my money in the parking lot of Cadence Bank in Rayville Louisiana. They're deleting comments to protect their white racist manager and they think this is going to go away,but its not. I'm going to continue to seek legal representation to deal with this situation. She said I could have a gun & that I could be there to rob them. I explained that I'm counting money to add to my friend account through the ATM. She still acted as if I was a threat. She claimed it's all women working in the bank. I said I'm a women. She said we don't know that, I said you know it now.She still let her racist mi d take over and still called the cops. I asked so is it a policy that no one use the ATM outside of business hours? She said yes. Totally absurd and this type of behavior has to stop.

What a horrible bank. Too many Banks actually care. Go with Commerce in Corinth!

The transition to Huntington bank is a great big hassle.. routing and account numbers all have to be changed… it will be difficult to change my social security direct deposit…thanks for nothing cadence!!!

This bank is constantly being bought out my new owners this has happened at least five times in the last 10 years I'm tired of it

Oakland Ms branch, slow took almost 3 days to get answer for a car loan and they are unorganized don't know about their own products. Beware of their High service fees

Never never never try to get a loan through this bank, especially Reagan Dykes. Very unprofessional, does not respond. She told us one thing and then later told us something different. Still has yet to respond to any emails or calls!