Cabins for YOUReviews of cabinsforyou.com

Company seems to be unmanaged. Customer service agents ignore first responders and create their own narrative.

1st bedroom shower no lighting to shower! Bath is ery dark. No light in washer dryer closet. Headboard is wobbly! Floor vent will not stay open. No blanket for bed.No light over garden tub. Not enough light on entrance steps at night. This is a lawsuit waiting to happen. Toilet paper holder mounted wrong. Threshold needs repair. No access to water hose to hose off dirty deck. No space to sstore food. Fireplace blower is broken. Bathroom vents wake jpeople up in other bedrooms. No flashlights when the power was off. Bugs. Washer and dryer way too small. Will go back to Dollywood cabins!

Beautiful cabins, but horrible and completely incompetent management. When we first got here we noticed a periodic beeping noise that we could not pin point the location of. We assumed it was a smoke alarm with a low battery, it beeped loudly once every minute exactly. We reported this to maintenance and they came by to try to fix this and a few other issues (the garage door opener for the bar, they ultimately couldnt fix this either) They told us this beeping has to do with the pool so they will have to call the vendor. That night the power went out around 3 am and the once a minute noise became once every second and it was louder. Turns out this noise was coming from a locked maintenance room, and the staff were unreachable on the emergency line, and practically unreachable on the non-emergency line. The entire floor lost sleep that day before our dollywood day trip. The power came back on around 7 am and the noise finally went back to once a minute. The pool worker came by on Tuesday and dismantled an unrelated pool alarm device that was not causing the noise. It stayed dismantled and sitting on the non-functional air hockey table. Beeping was shut off that day and it was off for 3 hours. We were told it was fixed but this only lasted 3 hours. Today, (our last full day) a maintenance worker finally described the problem, it is a water softening device that has a beep every 1 minute when it has an issue but can be snoozed for 3 hours. But we couldnt do that the whole time because its a locked room. They were kind enough to tell us the room code so we can silence the alarm before we sleep and when we play games in the arcade area. No one before this offered this courtesy. They were simply pool workers and operating the water softener is not their responsibility. The worker whose issue it was there the second day and said it would not be fixed that day and couldnt even correctly identify the source, it had NOTHING to do with the pool. It kept everyone on the bottom floor up and gave us poor sleep the entirety of our vacation and gave our migraine suffering cousin, unneeded and preventable migraine attacks from the noise and stress of the situation. There was also a medium sized animal in the attic that they refused to look for to remove. It made a room upstairs un sleep able. Unbelievable they haven't removed this speaker causing this unnecessary noise that blasts every second when the power goes out. This has to have been going on since they installed this water softener. The management has no regard for guest comfort and given the cost to rent this cabin and amount of problems we have encountered, it is truly insane we have not been offered a partial refund. Also the two free tickets for dollywood are a complete lie and cannot be redeemed. Also there is "free wifi" but you must provide an email and phone number and YOU MUST AGREE TO GET MARKETING. All of this and you can barely maintain a connection to do anything meaningful. But there are two private wifi networks we were not given passwords for. Absolutely unacceptable wifi accommodations. Luckily the one person who needed to work was lucky enough to have just enough cell service to use their mobile hotspot ( most of us dont have good enough service to use cell service, let alone a mobile hotspot) We dont want your marketing as we intend to never book a cabinforyou and will be going out of our way to ensure our friends family and those reading reviews will never stay at one of these cabins. specifically we stayed at 1114 Woodland Trek lane "Hibernation Wonderland" Also none of the pools water features work and we lost water pressure and could not shower for about 36 hours of our trip. We stayed at a large cabin off bear creek falls way 2 years ago and had no issues. STAY AWAY FROM cabins managed by cabins for you.

Remove my name and email address from anything that you have it on. After this VACATION FROM HELL that you just sent me on, I never want to see or hear from you again. You ruined my birthday getaway! And as far as you following thru on promises you make, I wouldn’t trust you as far as I can pick you up and throw you. You had us waiting to be moved to a more suitable accommodation, and we never heard from you. So you think I would trust you to sell me a timeshare? I’d be afraid you would send me to somewhere like the cabin you had us staying in. Hidden Springs Resort (Smoky Mountain Getaway) It was a hidden getaway alright. One that should stay hidden and no one ever hear about it. A Smoky Mountain Getaway to Hell is what it should be called. I’m still itching from whatever it was that bit me while I was there. Don’t know whether it was fleas or bedbugs. Or it could have been the spider that my son-n-law killed in their room. Or the one my son saw behind his bed. My other son said he was afraid to even look behind his bed. Or it could have been the stink bugs that we continually killed inside the cabin. Or it could have been the dust mites. But whatever it was, CABINS FOR YOU will never be for me again and neither will BLUEGREEN VACATIONS. AND “CABINS FOR YOU” HAVE THE NERVE TO OFFER ME A $200 VOUCHER OFF MY NEXT VISIT TO RETURN AND PAY THEM MORE MONEY. ARE THEY CRAZY OR DO THEY JUST THINK I’M STUPID? I could go on and on about how horrible this place was, but it would take a book. We had no WiFi the whole 4 days we were there. We were told by CABINS FOR US that there was an outage in the area. But the cable tv was working fine. And the outage lasted the whole time we were there and was still out when we left. I called the carrier that they provided me with and they could not find the address in their database! No lights in one of the bedrooms when we got there, after calling them to report it, they instructed my poor husband to go outside and find the fuse box and reset it. Broken door on a table in the master bedroom. All of the bathrooms had outdated, rusty shower heads. Dirty rug in front of the jacuzzi tub in the master bedroom which also had a ring around the tub. The bedsheets on all the beds were supposed to be white but they were actually yellow from not having been changed in so long a time. Look like they hadn’t been changed since before the pandemic. We had to wash all the bedcover in all 4 bedrooms before we could even sit on the beds. One of the locks on the front door was broken, we had to put a chair behind the door to feel comfortable going to bed. And I have pictures to prove all that I’m saying, plus I reported all of this to them and sent them the pictures. Customer service is rude and not at all helpful when you call. Once they get your money there is no refund. Do not believe the pictures that they are showing on line and don’t waste your money. Please do your homework before booking with these people. THANKS FOR NOTHING ”Cabins For You” and ”Bluegreen Vacations”

Fans were dusty. Outside door to pool was OPEN and could not be shut. Dirty water standing in washer. POOL VERY COLD. Dishwasher rack broke. None of remotes worked. Batteries were out of many of them. Sink was stopped up. I called multiple times. NO RESPONse. i DID GET A TEXT after we left that the pool heater was repaired. LOL. DO NOT BOOK THIS CABIN. I am so soory I spent my money on this junky place.

We have been here since yesterday and have several issues that include the upper level shaking/vibrating whenever the furnace kicks on so much so that it’s very hard to sleep with this happening. Also the door handle out to the main level deck has issues opening and sometimes won’t at all unless someone from inside opens it. Seems like no one cared to vacuum or clean as there are a lot of bugs throughout the cabin. Also the downstairs vanity is pulling away from the wall! I’ve stayed at many cabins down here and for the price we paid to stay here at a higher end community type cabin I was expecting a way nicer cabin. Could use some upkeep and general maintenance. Was also a musty smell when we arrived and even the windows have stain or something all over them and don’t seem to have been cleaned recently. I’ve attached pictures and a video so you can see what I’m talking about. This was truly not what the pictures and website promoted at all! Very upsetting. The cabin needs some tlc and much better upkeep. I own many properties and I’d be ashamed if I let one of mine be rented in that condition. Broken stools downstairs broken chair upstairs door handles not functioning properly. Simple fixes along with basic cleaning!! Rehearsed automated response is what it felt like…here’s what they said to many unhappy reviews I’ve seen so obviously they do not care to change. That sounds incredibly frustrating, and we’re truly sorry the cabin didn’t meet expectations. Keeping our rentals well-maintained and clean is extremely important, so it’s disappointing to hear about these issues. We appreciate you bringing them to our attention and will absolutely address the broken furniture and door handles. Simple fixes should never be overlooked, and we regret that this impacted your stay. Our team is already reviewing the cabin to ensure it receives the care it needs. Guest experiences like yours help us improve, and we truly value the feedback.

Crap place to rent I wouldn't recommend it ever if it could have less then a 1 it would be a negative -10

My husband and I reserved a cabin from Cabins for You in November 2024 for October 2025. In January 2025 we found accommodations that worked better for us so I tried to cancel our reservations. Surprisingly, this company refunds less than half of our initial deposit even though our reservations aren't for over 9 months away. RESERVATION DETAILS: Arrival: 10/12/2025/Unit Information: River Romance Charge CC 11/27/2024 $221.86 Refund CC 01/21/2025 ($73.03) We've rented from dozens of companies coast-to-coast, and west-to-east and have never encountered such a poor cancellation policy. What a rip-off.