Great experience
Great experience. Order came in early and in great shape. Always a great experience with Cabinets Bay
By Ax T.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
131 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a passionate and dynamic company dedicated to simplifying the complex home improvement process. With the support of experienced industry professionals, we aim to make your experience smooth and straightforward. To suit your needs, we offer both pre-assembled cabinets and ready-to-assemble (RTA) cabinets. Our kitchen designers and customer support specialists are here to assist you with everything from product dimensions to creating detailed 3D models of your space.
Cabinets Bay LLC (cabinetsbay.com) has 131 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 99 reviews with 5 stars · Clear filters
Great experience. Order came in early and in great shape. Always a great experience with Cabinets Bay
By Ax T.
Ordered some sample door which arrived on time with no issues. Ordering process was easy. Customer service was very good.
By Michael H.
Response from Cabinets Bay LLC· Mar 4, 2023
We are humbled by your feedback and appreciate the opportunity to assist you. Feel free to reach out to us with any questions. We will continue our regular business hours on Monday, 3/6.
Professional, quick and thorough. I ordered door samples and they reached out within a few days about doing a quote for the kitchen. Within 24 hours I had a detailed quote! We haven't ordered the cabinets yet but the professional service at the beginning gives me confidence.
By Cherilyn
Response from Cabinets Bay LLC· Feb 14, 2023
Thank you for your kind words! We're glad you had a great experience and appreciate your feedback.
Have not assembled cabinets yet but so far the order and delivery process has been great.
By Zach A.
The Cabinet samples were wrapped and delivered so well, and came in such a quick time period!
By Vanessa
I just recently received my first order, and the quality and workmanship of the cabinets rivals any other high end cabinet on the market. I did not use the design team since I did it myself, but once I place the order I received everything in less than two weeks. Definitely will use them again for my project!
By Manfred B.
This is my third time shopping with this store. I just finished a kitchen remodeling project for one of our properties and am very pleased with the outcome. Nothing has changed since 2019, the first time I was shopping here. Everything is just as great. The ordering process was smooth, and the cabinets were delivered just on time. Product quality and customer service response time are awesome, as usual. The best part is the pricing. Hope to be back soon!
By Dina
Cabinets arrived way faster than expected. Packing was extremely good and everything arrived in perfect condition. Quality is excellent and the finish is beautiful. Would definitely recommend.
By Jason J.