Paid $200 from debit card and never…
Paid $200 from debit card and never received any crypto. No response after 3 emails. Tried to do a chargeback but my bank is useless.
By CC ..
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
84 reviews
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C14 is the easiest way to buy crypto.
C14 (c14.money) has 84 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 13 reviews with 1 star · Clear filters
Paid $200 from debit card and never received any crypto. No response after 3 emails. Tried to do a chargeback but my bank is useless.
By CC ..
Money transfer from my account went well, but no XRP tranfered to my wallet. Absolutely scam! No response to various emails.
By Sandro Francesco T.
Total scam.No response from support, ever. No verification of crypto transfer and lost a lot of money. You have been warned!
By Faith Y.
mala experiencia Compré XRP a través de C14 aproximadamente hace una semana y es hora que no se ve reflejado el saldo en de mi XRP mi billetera. He enviado un sin fin de correos electrónicos al soporte, pero no he recibido respuesta a pesar de su afirmación de que el 99% de las transacciones se procesan en 10 segundos.
By salvador
If I could give no star I would. On 12 June I purchased Dovu… Today is 23 June and STILL NO DOVU and NO REFUND!!!! SCAM!!!!!
By Kae W.
Scam. I purchased crypto but haven't received it yet. It's already been 4 days and they haven't replied to my email yet.
By Chor
I attempted to use their service to sell some HBAR on june 4th. It is now june 12th. It has been 6 business days, double their maximum estimated time. I contacted them to ask for an update 3 days ago, and they said they would look into it. No update has come. My money is still in limbo, presumed gone.
By Gypsum F.
👋 Hey C14 team, what’s going on? I paid $75 for HBAR through your platform on June 1st and STILL haven’t received my tokens. Support hasn’t resolved anything and this delay is unacceptable — especially for a crypto company claiming speed and transparency. If you want trust from users, you need to act fast when things go wrong. Waiting. Not quietly.
By Rafael N.