Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
60 reviews
BY VIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Luxury Aftercare for Fashion.At BY VIVE, we provide excellent online jewelry and handbag repair services. Our skilled artisans offer a range of services, from cleaning and appraising to plating and repairing your luxury jewelry. Whether your handbag needs a simple cleaning or a complex leather replacement, we'll bring it back to life. Trust our vetted artisans to provide exceptional service, anytime and anywhere. We handle all your repair needs from the comfort of your home. Secure transport and vetted services experts.Unparalleled care, facilitated by seamless customer service. You don’t compromise on your possessions, we don’t compromise on you. We are on a mission to empower the luxury market's journey to sustainability by restoring people's valuable and treasured goods for a lasting second life. Give your beloved jewelry and handbags the care they deserve with BY VIVE.
BY VIVE (byvive.com) has 60 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 1 review with 4 stars · Clear filters
To be honest, I debated whether or not to give this company a 5 star review. I decided to give four stars because they did suggest a change once they received my ring in person. HOWEVER, they called me right away and explained why they recommended a different repair. Apparently after looking at the ring, the goldsmith said that while he could do a simple solder and fix the bottom of my band, he really recommended that the bottom half of the ring (shank) be replaced.
By Naomi J.
