Byram HealthcareReviews of byramhealthcare.com

They don't backup their Diabetic products. They have sent me and my daughters client sensors with no pins/ needles bent pins /needles. and all of a sudden it's our fault there we got them with these defects and we don't even work at there company.I will not deal with this type of business again, it's not worth the headache. SO BUYER BEWARE!!!!!

The young lady I've been speaking with over the phone her name is Ashley I don't know her last name or which office she works from but she is a very pleasant young lady to speak with and she had given me some very positive feedback when using the APAP machine since I've been hearing some not so positive from my friends and family. Ashley a Great Big Thank u for the pleasant conversation.

BEWARE! I have two small wounds on my ankle. In mid-March the doctor at a wound care clinic asked me if I would like him to order supplies for me. I agreed. He later told me that he describes the injury but Byram determines what the need is! They sent 2 large boxes - enough to equip a field hospital! At least 50 rolls of gauze, 36 abdominal pads (?), and other things I didn't need. There was no invoice in either box. The last time I needed supplies, Byram also sent too much but at least my insurance covered it. This time I ended up with 2 co-pays, totaling $71, billed on 4/26 and 5/1. Byram's policy is that products must be returned within 2 weeks. At that point, you have no idea what you are even going to be charged! I called to register a complaint yesterday. The person i spoke with had a thick accent and was of no help. I asked to speak to a supervisor and after a wait, was told no one was available but that someone would call me back. Of course, that never happened. I have donated the supplies to an a group of doctors who donate their time and travel overseas to perform surgery on children. I see reports of debt collectors being called by Byram. Rather than argue about this any further, I am paying the bills and warning others to steer clear of Byram Healthcare.

My insurance company and myself did a conference call with Byram's Billing Department today May 5, 2025. Byram is trying to bill me for two claims that were already paid under other claims TWO years ago. My insurance company told me I'm not responsible for the $209 that Byram is trying to bill me for as Byram has made billing errors. Byram Billing told my insurance company to send them the EOB, but my insurance company rep gave the Byram Billing rep the number for provider services so they can get the EOB and additional assistance. Also, Byram states it's my third notice and is threatening collections. This was the first notice I received and when I checked my online account there was only one statement regarding this matter not three. This entire phone call today took an hour and a half and I'm not convinced that Byram Billing will follow through and make the corrections. Also, there are a total of six denied claims with $0 liability on my part but given how Byram is trying to bill me for their errors, they will probably try to bill me for the remaining denied claims as well. If they send this to collections, I'm well prepared with evidence to show that Byram is at fault. And I will file a complaint with the Consumer Financial Protection Bureau and my State Insurance Bureau and the BBB. And there is a law regarding all of this called the the Fair Debt Collection Practices Act (FDCPA).

Byram Healthcare is the worset medical supply company!! I have been dealing with this company for a year. They Still Have Not A Clue On How To Get Medical Supplies To Its Customers. Every order when my supplies are suppose to ship. I Have Endless Problems Getting Them. I submitted my order more than 2 months now and still have not shipped. Had enough of this worst company. They don't even deserve to have 1 star!!!!

This company is one of the worst I have worked with and I have been a nurse for 25 years. I am on an insulin pump and needed supplies for my insulin pump. It took them 6 weeks to even get the information that they needed. And I still haven't received my supplies. I had to make an appointment with my Dr to even get my supplies ordered. I have been on pump for over 10 years and have never had a worse experience.they don't realize that that I cant get insulin without them. Flabbergasted at how they even manage people with chronic diseases. People should have options cause this company doesn't care about your health in the slightest way. Cant wait to get a different insurance so I dont have to use this company.

Absolutely awful. My mom had three unopened bundled together PleurX Catheters and I tried to return them because I was told by the healthcare provider that if the boxes were unopened, that you can return them.I made several calls and got a runaround and no return calls back from the manager.

Absolutely the worst. I have had an order held up for well over a month. Byram blames the provider for not submitting requested information, and the provider states everything has been sent. Finally, a few days ago, a Byram rep checked and told me everything had been received, but website still states "Order in Progress." There is, apparently, no customer service on the weekend. I am leaving for Europe in a few days and will be without Dexcom sensors due to this company's inefficienies. This is not the first issue I've had with them. One person tells you one thing, and another tells you something else. I will be writing to the CEO, as I've learned that people at the top are often clueless about what goes on at the lower levels. Customer service is abysmal.