Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
260 reviews
LoftieSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loftie is listed under Home Goods Stores.
Loftie (byloftie.com) has 260 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 208 reviews with 5 stars · Clear filters
Great customer care, fast delivery
By Petter T.
Response from Loftie· Feb 5, 2026
Hi Petter, Thank you so much for the kind words. We’re really glad to hear you had a great experience with both our customer care and delivery. We truly appreciate you taking the time to share this.
the best customer service I've ever had from a product . They were so clear and friendly, And to add to the pleasurable experience , the Loftie is a wonderful product.
By Al B.
Response from Loftie· Feb 5, 2026
Hi Al, Thank you so much for this wonderful feedback. Hearing that this was the best customer service experience you’ve had genuinely means a lot to our team, and we’re so happy you’re enjoying your Loftie as well. If you ever need anything in the future, we’re always here to help.
A very kind and thoughtful customer support experience. I really appreciated the responsiveness and careful attention given by the entire Loftie team as I dealt with some compexities around my order.
By Kai
Response from Loftie· Feb 5, 2026
Hi Kai, Thank you so much for taking the time to share this feedback. We’re really glad to hear that our team was able to support you thoughtfully and help navigate the complexities around your order. It truly means a lot to us, and we appreciate your kind words. If you ever need anything in the future, please don’t hesitate to reach out. We’re always here to help.
I had a very positive experience with Loftie’s customer support. An international return from the Netherlands turned out to be complicated due to customs and shipping restrictions, but the team handled the situation with great professionalism. They responded quickly, communicated clearly, and took the time to fully understand the issue. Despite the challenges, they worked with us to find a fair and customer-friendly solution, which I really appreciated. Overall, the support was efficient, thoughtful, and focused on resolving the situation in a reasonable way. Thank you to the Loftie team for the excellent service.
By Karina N.
Response from Loftie· Feb 5, 2026
Hi Karina, Thank you so much for taking the time to share this thoughtful feedback. We’re really glad to hear that our team was able to support you through a complicated international request and make the process feel fair and clear. It means a lot to know that our communication and approach made a positive difference for you. If there’s ever anything we can help with in the future, please don’t hesitate to reach out. We’re always here to help.
Honestly the clock is a bit overpriced for what you get from it, BUT if you have the money for the subscription i believe its a unique concept. Reason for the 5 stars is the absolutely stellar customer service. They respond quick and are always thinking along with any of my questions or issues.
By Barend van den B.
Response from Loftie· Feb 5, 2026
Hi Barend, Thank you so much for taking the time to share this thoughtful feedback. We really appreciate your honesty, and it means a lot to hear that our customer support made such a positive impression. Your comments are valuable to us, and we will absolutely take your feedback into account as we continue improving both the product and the overall experience. If you ever have questions or need anything down the line, please don’t hesitate to reach out. We’re always happy to help.
Good service
By ErAlfaz A.
Response from Loftie· Feb 5, 2026
Hi ErAlfaz, Thank you so much for taking the time to leave this feedback. We’re really happy to hear you had a good experience, and it truly means a lot to our team. If you ever need anything or have questions in the future, please don’t hesitate to reach out. We’re always here to help.
Yes it's a good company
By Jesica L.
Response from Loftie· Feb 5, 2026
Hi Jesica, Thank you so much for the kind words. This truly makes our day and means a lot to the whole team. We’re really happy to hear you’ve had a positive experience with Loftie, and we appreciate you taking the time to share that here. If you ever need anything or have questions down the line, we’re always here to help.
I love my Loftie Clock! The sound quality is great, it helps me fall asleep on time with the bed signal, and there are so many features to choose from. It has truly transformed my mornings
By Becca S.
