byBESPOEKReviews of bybespoek.com

Happy with the price and the chairs in real life compared to the photos! My one disappointment were some minor dings at the very bottom of the chair legs from shipping as they were not wrapped as well as the rest of the legs.

I ordered a pair of wishbone chairs that not only arrived two days early but in immaculate condition and for less than anywhere else. Communication was flawless throughout and I cannot wait yo order something else! Thanks guys!

Another plug for this company! We love our Wishbone chairs in Beechwood with natural seats from BESPOEK! They came well packaged, delivered quickly, looks great in our house and were a fraction of the cost of those sold on other sites. We will definitely use BESPOEK again for future interior needs!

I ordered two of the Wishbone chairs. Unfortunately one of them was slightly damaged in shipping. I called and showed them photos. They took care of the situation with sending me a replacement. I thought it was going to be a big pain sending the damaged chair back to them but they told me to donate it to a charity! Thats a wonderful company!!

I ordered 4 of the black wishbones chairs. They arrived very well wrapped and protected. Chairs were in perfect condition. They are exactly as described. Very sturdy and very comfortable. I did speak with customer service once and received excellent service. Would order from this company again.

Frustrating experience. I ordered Eames chair on 10 Dec 2019, site indicated chairs were "in stock". I immediately received an acknowledgement via text, then nothing. I reached out and the chair was delivered on 3 Jan 2020. When I went to assemble the chair, I found there were serious fitment issues. The embedded screw holes in the wood for mating with the metal leg supports did not align properly. One of the holes for the ottoman was out of line, so that the screw interfered with the support bracket. The press-fit support post does not mate well with the hole in the support bracket or the foot bracket. In fact after assembly when I sat on the ottoman, the cushion fell off and sent me tumbling. The support bracket holes for the chair were just slightly too short to properly mate with the chair screw holes. I was able to attach the bracket to the chair but none of the screws will properly seat within the recesses of the bracket. Further, the right chair arm's screw holes were misaligned with the steel bracket, but i made it work. Finally, the finish was poor and not well-done. There are rough portions on the wood, mainly in the curved areas - one can easily feel this and see it in the light. The finish was also blotchy in places, though most of the places are not readily apparent when fully assembled. I did not try to contact the company because the screws had already marred the brackets and the website indicated returns had to be perfect and I would have to pay for the return. Also, I was not wiling to incur a 15% restocking fee, as I will never by from byBespoek again. This company does not communicate well with its customers and its quality control is obviously non-existent, broken, and/or poorly executed. Mike Smith

wishbone chairs are great quality and was exactly as I expected. customer service was quick. highly recommend this company and this product.

I ordered the Wishbone Chair / Premium-Quality Wood / Mid-Century Style, natural seat color, black wood. The chair is everything it’s advertised as and I’m very happy with my purchase. It is very sturdy and well built. Aesthetically speaking, I am pleased with the design and the fact that it looks as I would expect from the images online. It was delivered promptly and in excellent condition. Great chair at a great price! 👍🏻