Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
470 reviews
BWSS FitSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BWSS stands for Big Workout Small Space. We deliver affordable compact workout equipment for any space. Browse our own selection of exclusive products as well as a highly curated selection of essential home workout equipment from other suppliers.
BWSS Fit (bwssfit.com) has 470 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
470 approved reviews, newest moderated first
Took longer than 6 weeks to deliver, adjustable bench is already showing signs of deterioration and not stable. Dumbbells are good, but cheaper options exist out there. Overall not worth $600, was expecting higher quality items.
By John
Response from BWSS Fit· Nov 18, 2020
Hey John I'm sorry you're unhappy with our service. Please make sure to reach out to us at [email protected] and we'll do our best to make sure you're happy with your purchase.
Delivery took some time, but the product arrived and it works perfectly!
By Elliott D.
Response from BWSS Fit· Nov 18, 2020
Thanks Elliot! We are working to improve delivery speeds every day.
Perfect service and awesome product I’ll definitely order lots more from this website. Very happy customer.
By Adrian G.
Response from BWSS Fit· Nov 18, 2020
Hey Adrian thanks so much for the feedback glad you love the products.
Honestly, these were one of the bigger rip offs and scams I’ve ever been tricked into. These weight sets do nothing function or change weights like the description says. Poor quality and poor service. Sorry for the honesty but I’m out $850 dollars with nothing to show but garbage.
By Shane R.
Response from BWSS Fit· Nov 18, 2020
Hey Shane I'm sorry you're unhappy with your purchase. It sounds like there might be an issue with your dumbbells. Please reach out to support with videos of the issue and we will work to replace and parts necessary.
Great communication
By Rughda D.
Response from BWSS Fit· Nov 18, 2020
Thanks!
I placed an order in July with a 4 week delivery eta. After 4 weeks I did not receive any communications and I checked in with Jordan from BWSSFIT (who was always very responsive) who provided me with another 4-6 week wait estimate which I was fine with and expected due to shipping strains across all retailers. I provided a revised address to ship to which they confirmed. After another 6 weeks I checked in once again only to find that they had shipped it to the wrong address and never updated the order details. I politely asked if they could reship to the correct address and was looped into emails with their third party shipping partner who literally just ignored all of BWSSFIT's attempts to ask them on the status of the shipment. After about another 2 weeks of attempting to resolve and get the dumbbells reshipped with no answer, I asked if I could get a refund from BWSSFIT to which they suddenly stopped responding despite typically responding within a day so I had to go through my credit card company.
By Tom C.
Response from BWSS Fit· Nov 18, 2020
Hey Tom I'm sorry about your experience. Please reach out to [email protected] and we'll do our best to help out and rectify things for your bad experience.
I love my weights! I highly recommend and the owner responded to questions instantly!
By Godfrey M.
Response from BWSS Fit· Nov 18, 2020
Thanks for the review Godfrey!
I had problems with my order but BWSS made everything right. I would not hesitate to use them again.
By Levi S.
Response from BWSS Fit· Nov 18, 2020
Hey Levi thanks for the review here.
