Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
470 reviews
BWSS FitSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BWSS stands for Big Workout Small Space. We deliver affordable compact workout equipment for any space. Browse our own selection of exclusive products as well as a highly curated selection of essential home workout equipment from other suppliers.
BWSS Fit (bwssfit.com) has 470 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
470 approved reviews, newest moderated first
I purchased adjustable dumbbells which, through no fault of BWSS, were defective. After two attempts at replacing the product, I was given a full refund. They responded quickly to my emails and I would definitely shop there again.
By John F.
Your e-mail response I have to say is the only good thing you have going for you. The bad part is your original shipping ETA is beyond disappointing. I decided to spend my hard earned money with you because of your 2-4 week shipping eta versus going with a competitor. I feel like I have been strung along for week and week and month after month rather than given a realistic ETA. I am now on Week 14 of waiting and my order 9/17 that has been pending shipping since 11/23. I never write reviews for anyone, ever, but I am so upset that I am debating contacting the BBB. This is by far my worst online shopping experience ever and I am just saddened that I haven’t been able to workout for months and now I realize I won’t be able to until after Christmas. Here’s hoping I’ll get them in 2021. Disappointed customer, Jonathan
By Jonathan
Ordered the adjustable dumbbell set. The quality is significantly lower than the Bowflex model of the same design. The dials do not turn as precisely and the build quality is not nearly as good. I wrote to the customer support channel and while they initially replied, they have since stopped responding. Not good.
By Derek S.
Good quality weights. 2.5 pound intervals are convenient. Easy to adjust. Got them for my wife who likes to work out at home.
By customer
Thanks for the adjustable weight sets. Exactly as advertised and work fine. Identical to Bowflex with out their brand on it and the cost was way down.
By customer
The adjustment is not smooth and while changing weights sometime the adjustor gets stuck
By customer
Was really surprised how quickly the order came, and they were just what I ordered. I had a rack for them that I purchased years ago, and once that was together, the weights just dropped into place! Thanks again, I love them!
By E. B.
Order ended up arriving more quickly than expected. Communication around when that would be was a little inconsistent with all of the delays going on, but communication was frequent nonetheless and I appreciated that.
By customer
