Great company extremely professional with minimum response when required
Extremely helpful friendly staff always eager to listen and assist. #1 Company for respect and professionalism
By HARRY C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
162 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BuyWinesOnline.com is your one-stop-shop for all online wine purchases. At BuyWinesOnline you can browse, buy, and get wine delivered all around the country.
BuyWinesOnline.com (buywinesonline.com) has 162 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
162 approved reviews, newest moderated first
Extremely helpful friendly staff always eager to listen and assist. #1 Company for respect and professionalism
By HARRY C.
Lupe in customer service was great helping me with a shipping issue. Love this website!
By Bret B.
Ease of use and great customer service
By Laura Y.
Great product, great support and great fdollow up!
By Paul F.
Fed Ex screwed up as usual...I reached Lupe and she made a bad situation better.
By Michael
Great selection much appreciated. Would be even better if you offered free shipping after you spend X (create a limit) food for thought. Thanks
By David F.
I needed to make a change to my order the day after I submitted it and Lupe was able to make the change for me. I was amazed at the quick response and resolution. I don’t order often but it’s always a great experience.
By Kristi L.
I greatly appreciate Lupe help in postponing shipping my order for me. So extremely helpful and very responsive to my request and confirming my request is acknowledged.
By Sherri