Responsive
Always responded quickly even if unable to action my request immediately.
By John H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
803 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NanoPolix is a nano-technology car repair cloth designed to help reduce the appearance of light scratches, scuffs, oxidation, and other surface paint imperfections without professional detailing. Engineered with active polishing agents and nano-metal technology, the NanoPolix Car Cloth is designed for quick and easy paint restoration on most vehicle colors and finishes.The cloth can be used on common paint marks including key scratches, fingernail marks around door handles, light side scuffs, branch scratches, rust spots, bird droppings, and asphalt stains. Designed as a reusable automotive maintenance solution, NanoPolix can support multiple repair sessions when stored properly after use.NanoPolix is intended as a convenient alternative to expensive body shop repairs and traditional polishing products. The cloth is designed for simple at-home use without tools, machines, or technical experience, helping drivers maintain their vehicle’s exterior appearance more easily and affordably.
NanoPolix (buynanopolix.com) has 803 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
803 approved reviews, newest moderated first
Always responded quickly even if unable to action my request immediately.
By John H.
I have asked for a refund because the product didn't work for me.
By Lori W.
Item never received. Tracking number never provided. Refund cannot be made unless item is returned (but never received). Scammers.
By Teobaldo E.
Response from NanoPolix· Aug 4, 2026
Hello Teobaldo, Thank you for letting us know about your order. We have located your purchase using the tracking number provided by one of our agents and can confirm it is already delivered. If there is anything else we can help you with, please feel free to reply to our latest email. Best regards, Ben from NanoPolix
J'ai reçu 2 produits que je ne voulais pas , et comme j’ai payé avec PayPal , je n'ai pas pu annuler la commande , pour une commande de 35 euros je me retrouve avec une facture de 83 euros , de plus c’est tout en anglais , c'est une honte , une grosse arnaque , je vais déposer plainte. MBV
By MAURICE B.
Response from NanoPolix· Aug 1, 2026
Bonjour Maurice, Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous tenons à vous informer que le récapitulatif de votre commande, incluant les options sélectionnées, vous est présenté avant la finalisation de l'achat. Concernant votre demande d'annulation, il est possible que certaines modifications ne soient plus envisageables une fois la commande en cours de traitement. Afin de traiter votre demande avec le plus grand soin, nous avons désigné un agent qui examinera votre achat et nos échanges précédents. Il vous contactera prochainement pour vous apporter une aide supplémentaire. Cordialement, Ben de NanoPolix
Es sollten als erste anständige bestellvorgänge eingerichtet werden und ein stornierungsbutton da sein.man bekommt Dinge die man nicht möchte weil auf der Bestellung alles abgewählt werden muss was man nicht möchte.normal macht man einen Haken an Dinge die man bestellen möchte.pbwohl ich mich sofort an die Firma gewandt habe hatten sie keine Möglichkeit die Bestellung zu korrigieren???Sehr seltsam,dann kamen 7 Tücher mehr als ich wollte und man bot mir bei 25 %Erstattung an die Tücher alle zu behalten. So macht man Geschäfte. Dann darf ich die Tücher jetzt zurücksenden,aber auf eigene kosten.bin nur gespannt wie die Gutschrift aussieht.nie wieder!!!
By Enya
Response from NanoPolix· Aug 1, 2026
Hallo Enya, Vielen Dank für Ihre Bewertung. Wir verstehen Ihr Feedback zum Bestellvorgang, Ihrer Stornierungsanfrage und der angebotenen Lösung. Wir möchten klarstellen, dass optionale Artikel während des Bestellvorgangs vor Abschluss des Kaufs abgewählt werden können. Sobald eine Bestellung in Bearbeitung ist, sind Änderungen oder Stornierungen jedoch nicht mehr möglich. Um Ihnen weiterzuhelfen, haben wir Sie separat kontaktiert und um einige zusätzliche Informationen gebeten, damit wir Ihnen umgehend helfen können. Bitte antworten Sie uns, sobald Sie Zeit haben. Herzliche Grüße, Ben von NanoPolix
i thought that i had ordered one towel but two arrived i did find your website confusing when the cloths arrived i could not see the benifits off them and if i had kept one at a cost of £18 i felt it was not worth trying thanks for your undestanding also postage very expensive
By Legge
They are easy and quick to answer your call and give directions for any needs you have
By Brian
I ordered one scratch remover sheet at $17.and change. I went to Pay pal 5 minutes later to check on my order and found a list of items charged that totaled $86.00. I immediately emailed to cancel and got the runaround for literally days. Of course then it was too late to cancel as I was told it was being shipped. Very annoying and unprofessional.
By Rita
Response from NanoPolix· Aug 1, 2026
Hello Rita, Thank you for sharing your experience. We would like to inform that order details and selected items are displayed during checkout before a purchase is completed and orders that have already entered processing or shipment may no longer be eligible for cancellation. We'd like to review your specific case further, and we have contacted you separately to request a few additional details so we can assist you accordingly. Please reply to us at your earliest convenience so we can continue assisting you. Kind regards, Ben from NanoPolix