Shipment never received and no refund
Made an order with them earlier in December and order was sent out and got a tracking number. The order was stuck at customs in Toronto for months so never got my order. When reached out to customer service they told me they were the order was from a previous owner of the website and could not reship my order even tho I gave them my order number, tracking number and receipt of payment with bitcoin. Very disappointed with the service and now out $290.
By Christian P.
Response from BuyModa.net· Mar 28, 2026
Christian, I am sorry to hear about the missing order. BuyModa.net is an independent review website, not a retailer, and we do not take payments, ship orders or issue vendor refunds. Please check the website named on your order confirmation and contact that business about delivery or a refund. If your concern is about information or a response you received from BuyModa.net, please contact us at https://buymoda.net/contact/ so we can review it. Please keep payment details and other personal information out of public comments.