Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
590 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BuyMeBeauty.com is the #1 source for discontinued and discounted makeup, beauty products, and cosmetics from brands like Revlon, Loreal, Maybelline, and Almay.
BuyMeBeauty (buymebeauty.com) has 590 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 4 reviews with 2 stars · Clear filters
Order had old stock.
By Terri D.
Response from BuyMeBeauty· Apr 1, 2026
We’re sorry to hear this and appreciate you sharing your feedback. We’d like to take a closer look and better understand your experience—our team has reached out to you directly to help make this right. – BuyMeBeauty Customer Care Team
Customer service at Buy Me Beauty is always top notch. Product I received is so dry I probably won't continue to try and use it.
By SANDRA
Response from BuyMeBeauty· Apr 11, 2025
Sandra, thank you so much for your continued support and kind words about our customer service — we truly appreciate your loyalty to BuyMeBeauty. We’re so sorry to hear that the product you received was dry and didn’t meet your expectations. That’s certainly not the experience we want for any of our customers, especially someone who has supported us for so long. We’d love the chance to make this right. Our customer service team will reach out separately. Your satisfaction means the world to us, and we hope to resolve this quickly so we can continue to be your go-to beauty source.
I ordered foundation and the pump wouldn't work because the foundation was so old.
By Theresa S.
Response from BuyMeBeauty· Apr 6, 2023
Hello, We are very sorry you have had this experience. Customer satisfaction is BuyMeBeauty's top priority and we take customer concerns such as yours very seriously. A customer service representative will be in touch. We look forward to getting this issue resolved for you!
Be cautious! On 11/3/2020 I ordered 2 bottles of a make up that Revlon had discontinued. never came. After 6 weeks and exchange of several e-mails they determined my package was "lost". Don't know if they ever actually had the product or not. The did agree to refund my money. Would rather have had the product.
By Linda M.
Response from BuyMeBeauty· Dec 17, 2020
Hello! We apologize that you had this experience with your recent purchase. After further review, when you reached out on November 28th a customer service representative requested for more details regarding your order. Upon your response containing your order details on December 14th, we were able to track your order and discovered it had been lost in transit. As you preferred, we provided a solution and issued a full refund on December 15th. Please review your records as the refunds may show as separate transactions. As always, we take our customer satisfaction seriously and hope we provided a solution to your unforeseen circumstance. Best wishes, Customer Service
