Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
168 reviews
BuyhearingaidSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buyhearingaid is listed under Vision & Hearing.
Buyhearingaid (buyhearingaid.com) has 168 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 139 reviews with 5 stars · Clear filters
I was trying to find a hearing aid for my 90 year old aunt. Buyhearingaid was recommended. I ordered a Phonak and now she is hearing again. Although the hearing aid is great, what impressed me the most was the service I received. The staff was always there to answer my questions any go to great lengths to help. By the way, the tootsie rolls in the box was delicious.
By Joe W.
Super sales customer service from Mike Smith, excellent pricing, and Charity the audiologist is great!
By Patricia G.
I needed a replacement hearing aid charger while traveling when I left mine at home. I found this company online and was initially a little cautious, wondering if I would receive the correct charger. Instead of simply pointing me to a product, while in chat, I believe the owner took the time to ask for my hearing aid model and serial numbers to make sure I received the exact charger I needed. He understood that I was traveling and couldn't afford to be without a way to charge my hearing aids. He shipped the charger immediately so it arrived at my hotel in time for me to continue my trip without interruption. The charger was exactly right, and the service was exceptional. If you need hearing aid accessories and want to be confident you're getting the correct product, I would not hesitate to recommend this company.
By Mark
Response from Buyhearingaid· Jul 4, 2026
Thank you for your thoughtful review. We're pleased we could get the right charger to you quickly and keep you connected during your travels. We truly appreciate your trust and your recommendation.
Thank you Mike, for great customer service and taking care of my hearing needs. The hearing aids (Oticon-Intent 1) are wonderful !
By Patricia
Response from Buyhearingaid· Jul 4, 2026
Thank you for your kind review! We're delighted to hear you're enjoying your Oticon Intent 1 hearing aids. It was a pleasure assisting you, and we truly appreciate your trust in BuyHearingAid.
The hearing aids were programmed to my hearing test.
By Marian O.
Response from Buyhearingaid· Jun 23, 2026
Thank you for your review! We're glad to hear the hearing aids were programmed successfully to match your hearing test and hearing needs. If you ever need any adjustments or support, we're always here to help.
Mike was an awesome guide to finding the best hearing aid for me and purchasing it at a super price! Also, working with their audiologist was an incredible experience in learning about my new hearing aid and how best to use it!
By Jeffrey M.
Response from Buyhearingaid· Jun 23, 2026
Thank you for your wonderful review! We're delighted to hear that Mike and our audiologist provided a great experience. We truly appreciate your trust and support.
I purchased a pair of Oticon Intent 1 and received them in five (5) days without programming as requested. They arrived via FedEx. They are as advertised including the charging station. Great service and a wonderful customer service team!
By Glen H.
Response from Buyhearingaid· Jun 10, 2026
Thank you for your wonderful review! We're delighted to hear everything arrived as expected and that you had a great experience with our team. We truly appreciate your support and are always here if you need anything.
Mike and Charity are the BEST duo for their company
By John M.
Response from Buyhearingaid· May 19, 2026
Thank you so much for your kind words and support! We truly appreciate it. It was our pleasure assisting you, and Mike & Charity are always here whenever you need us. Enjoy your new hearing aids! 😊
