Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About BuyerZone
BuyerZone helps simplify complex buying decisions. Since 1992, the company has connected millions of businesses with thousands of quality sellers for hundreds of products and services. Buyers save time and money on important purchases by receiving free price quotes and buying advice from sellers who best meet their needs. BuyerZone is a Purch brand and is headquartered in Waltham, Massachusetts.
BuyerZone (buyerzone.com) has 278 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
No customer service. Left multiple messages on their help line press #1 for sales, Press # 2 for customer service. After pressing #2 got message that all representatives were busy, please hold, i did and several seconds later I got please leave messsage (I've done this several times and never received a call back!!).
Today tried again in vain so I pressed #1, a voice mail from "Greg" said leave a message, I did and still no reply. Have been a Buyerzone for over 20 years and their service has now deteroiated to terrible. Way overpriced for mostly useless leads.
By Henry L Hannan I.
Horrible lead service
Horrible lead service. Leads are never verified and obvious false information are submitted all the time without verification. Phone number does not work for BuyerZone and you cannot get support via email or another way. They sell to bigger companies first then send them over days after. Some companies have already signed up with larger competitors within minutes of receiving the leads. Use the yellow pages before you use this scam service.
By Dissatisfied C.
Will not pick up phone nor call back.
Will not pick up phone nor call back.
By Keith J.
This is the single worst company that I…
This is the single worst company that I have ever dealt with. They are a total scam. My company was contacted by them in September 2022, for their Buyer Zone lead program. They were under new ownership, we were told, and we had worked with the prior ownership in the past. The cost for leads with the other company, just a year earlier was around $25.00 per lead. Their new price was $48.00... We were skeptical, but over a week or two, we actually received a few good leads. Then starting a couple of weeks after we agreed to accept their leads, we starting hearing, "We have already selected another company", "We have received a dozen calls already", while we had only had the lead for less than a minute. And we were told that only 4-5 companies would get the leads. Clearly, they were both passing out the leads to more companies than promised, and we were getting the leads after their preferred vendors. Stupidly, we decided to let it go a while, and see what would happen. By the first of 2023, it was obvious that the leads were garbage, and we began calmly stating the facts, then, because they outsourced us to India, for the worst support imaginable, as we have hundreds of worthless leads, that they have sold us. We were forced to be more vocal in our complaints. They idiotically offered us "private" leads, for $200.00 per lead... Which was so ludicrous, my team just laughed. I put a freeze on their account in late January, early February, and withheld (permanently) any payments, and reported them to the Massachusetts Attorney General;s Office, and our states version. Also, we began to create a law suit, and have many other companies that have joined. This company is a scam, pure and simple. Look at the extreme negative reviews here and on Yelp, and other places, when you simply type Buyer Zone on your search engine. They are getting away with theft, and we intend to stop them. Greg Coonley, claims to be the VP of Sales of this scam. He uses bizarre comments to try to keep from answering questions. The last one, was that we were being bigoted against him, because he is a woman... It made no sense, as how would we know about his private business...? Run from these criminals.
By Nick F.
SWATTERS
I got dozens of calls, emails, texts for product I did not request, need or wanted no way to take down the request.
By Phil B.
BUYERZONE SCAM
BUYERZONE USED TO BE A LEGITIMATE WAY TO GET LEADS. HOWEVER AFTER IT WAS BOUGHT OUT, IT HAS BECOME A SCAM WHERE THE POOR BUYER GETS A HUNDRED CALLS FROM ALL OVER THE COUNTRY AND EVEN FROM INDIA. THE LAST LEAD WE RECEIVED BEFORE WE CANCELLED THEIR SERVICE TOLD US THAT THEY DID NOT REQUEST INFORMATION FROM BUYERZONE BUT SOMEONE HAD SOLICITED THEM FROM INDIA AND ASKED IF THEY WERE INTERESTED IN A PHONE SYSTEM. THEY SAID "NO WE'RE NOT" BUT AGREED TO GET AN EMAIL WITH INFORMATION FOR THE FUTURE. THEY WERE NOT A PROSPECT, WE GOT CHARGED $45 FOR THE "LEAD", AND THEY RECEIVED HUNDREDS OF CALLS. I WOULD TERM THIS A SCAM.
By Steve H.
The only reason why one star is because…
The only reason why one star is because they do not have zero. I subscribed for the service to get leads and have been trying to get in touch with someone about the charging for duplicate leads and bogus leads for over a month. Noone returns email or phone calls they do not answer the phone.
This business is sham!!!!!!!!!!
By Doug L.
I shared my contact info with buyerzone…
I shared my contact info with buyerzone as was shopping for pricing estimates inundated with calls from so many different companies I simply wont go this direction now. Blocked them all and asked to never call back.
