Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
664 reviews
Emergency Medical Products, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1972, Emergency Medical Products (EMP) has been your convenient, low-price source for medical and safety supplies. We’re here to help you prepare for a variety of medical scenarios, no matter your occupation or expertise. For 50 years, we’ve provided medical supplies and equipment to healthcare professionals and first responders. We are continually expanding our product offering to better meet the needs of fire and EMS, law enforcement, K-12 schools, colleges and universities, hospitals, physician offices, businesses, parks and more.
Emergency Medical Products, Inc. (buyemp.com) has 664 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
664 approved reviews, newest moderated first
Ordered my book and it came in a timely manner. As far as I am concerned an excellent service.
By Glad and Like Your C.
Response from Emergency Medical Products, Inc.· Dec 12, 2023
Thank you for the review! We are so glad we could assist you in getting your item.
I like the efficiency of your shipping. But you do not have selection or availability of products you've had in the past. That is disappointing 😞
By GHartman
Response from Emergency Medical Products, Inc.· Dec 12, 2023
Thank you for leaving a review. While we try our best to deliver the needed products to our wonderful customers, sometimes unforeseen issues can hinder us in obtaining certain items from manufacturers in a timely manner. When facing obstacles such as this, we share in your frustrations and are striving to locate others means of procuring these items for everyone in need.
No problem with product or EMP but the last three packages have been delivered severely damaged and barely sealed. FedEx has been the delivery service each time.
By CHRIS C.
Response from Emergency Medical Products, Inc.· Dec 12, 2023
Thank you for the review, Chris! We will be sure to pass this information along to our FedEx representative in order to hopefully get this resolved.
We ordered cot comforters
By Michael M.
Response from Emergency Medical Products, Inc.· Dec 1, 2023
Thank you so much for the stars!
First time to order from you, everything was very professionally done, web site, ease of order, and customer service.
By James D.
Response from Emergency Medical Products, Inc.· Dec 1, 2023
Thank you so much for the review. We are so glad we could assist you in getting your order.
Still waiting on my order
By ROGER D.
Response from Emergency Medical Products, Inc.· Dec 1, 2023
Thank you for the review. We are showing that part of this order is on back order at this time. However, part of the order was shipped out and shows to have been delivered on 11/28/2023 at 4:01PM. Please let us know if you did not receive this from FedEx as shown in the picture on the tracking information.
Easy ordering and delivery.
By SKCR
Response from Emergency Medical Products, Inc.· Nov 28, 2023
Thank you! We are happy we could make ordering as painless for our customers as possible.
Ordered a Statpack from them that, in the heading, states clearly it includes the cells as seen here "StatPacks G3 Clinician Bag with Airway, Medicine, and IV Cells, Red" . When it arrived it did not have the cells. When you contact the company they quote a small line at the bottom of the page "contents not included" which could easily meant the contents of the cells. They only would take the return with a significant "restocking fee" deducted.
By Steve S.
Response from Emergency Medical Products, Inc.· Nov 28, 2023
Thank you, Steve, for bringing this discrepancy to our attention. We can absolutely see how this wording complicates the contents of the pack and we are working with our web team now to correct the item description and make sure that we have much clearer communication moving forward. We are sorry that you had this negative experience and one of our team members will be reaching out to you ASAP to work towards a resolution. Please let us know if you have any additional questions or concerns.
