Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
664 reviews
Emergency Medical Products, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1972, Emergency Medical Products (EMP) has been your convenient, low-price source for medical and safety supplies. We’re here to help you prepare for a variety of medical scenarios, no matter your occupation or expertise. For 50 years, we’ve provided medical supplies and equipment to healthcare professionals and first responders. We are continually expanding our product offering to better meet the needs of fire and EMS, law enforcement, K-12 schools, colleges and universities, hospitals, physician offices, businesses, parks and more.
Emergency Medical Products, Inc. (buyemp.com) has 664 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
664 approved reviews, newest moderated first
I ordered items to use for practice in preparation for my EMT Med/Trauma Training/Testing. Thank you for marking my items Training so that I could receive them utilize them for my preparation.
By Peter K.
Response from Emergency Medical Products, Inc.· Aug 2, 2021
Hi, Peter! Thanks for your review. Good luck on your EMT testing!
First order as the new purchasing agent for the BLM Alaska Fire Service and the customer support I received from Dawan has been fantastic, and this order was filled perfectly in its entirety. I will definitely be looking to prioritize EMP as a vendor to meet out medical and first aid needs!
By Evan S.
Response from Emergency Medical Products, Inc.· Jul 30, 2021
Hi, Evan. This is great to hear! Thank you so much for choosing EMP!
Very helpful
By Curtis
Response from Emergency Medical Products, Inc.· Jul 30, 2021
Thank you for the 5-stars!
EXACTLY AS DESCRIBED AND ON-TIME DELIVERY
By Scott F.
Response from Emergency Medical Products, Inc.· Jul 30, 2021
Thanks, Scott! Glad you found what you needed!
I made a mistake with my address when I ordered my supplies online . I called your customer service number and talked to a lady and I gave her my correct address and she said that she would fix the mistake I made with my address . which she never did . thank God for Joyce that reassured me that she would handle the problem and get my products would be on its way. Which she did she corrected everything it made things right but here I am still waiting for my product then I'm late for school. It's been over a month now that I'm still waiting for my product and it still hasn't arrived. This lady Joyce was very helpful kind sweet and reassuring that my product will be there as fast as that she could process it. I had a very good experience with her on the phone with her. I'm still waiting for my product I don't know how long it takes to ship but once again I might not even be able to take my class because my products late and I had to have all my materials in at a certain time .if the first lady that said she would correct the error that I made online when I'm place my order I might be would have had with my product here on time then wouldn't be jeopardized by not be able to take my class. I'm still waiting for my product.
By Kyle
Response from Emergency Medical Products, Inc.· Jul 29, 2021
Kyle, we are so sorry that the address did not get updated on your order in a timely manner. Our Sales & Service supervisor will be in touch with you in regards to a placement order that will arrive tomorrow. Thank you for letting us know about the issue and giving us a chance to fix it for you!
Searching for items and saw a product for a good price but when I went back to order that item the price changed by over 100%. This happened in the same day. Very disappointed in that
By John C.
Response from Emergency Medical Products, Inc.· Jul 27, 2021
Hi, John. Thanks for letting us know. Your Account Manager will be reaching out to you shortly to help identify the item and clarify the pricing. We're sorry for the inconvenience this may have caused, but we will surely get it resolved for you. Thanks!
Good web site, easy to navigate. When you do call them they are pleasant and helpful.
By Vince F.
Response from Emergency Medical Products, Inc.· Jul 26, 2021
Hi, Vince. Thank you! We are constantly upgrading our things on our website to make it easy to use!
I had great help from Jennifer Childers setting up an account. My credentials were reviewed quickly, and my order shipped much faster than I expected for a first order.
By Dr Martin B.
Response from Emergency Medical Products, Inc.· Jul 26, 2021
Awesome! Thank you for sharing your experience!
