Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
664 reviews
Emergency Medical Products, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1972, Emergency Medical Products (EMP) has been your convenient, low-price source for medical and safety supplies. We’re here to help you prepare for a variety of medical scenarios, no matter your occupation or expertise. For 50 years, we’ve provided medical supplies and equipment to healthcare professionals and first responders. We are continually expanding our product offering to better meet the needs of fire and EMS, law enforcement, K-12 schools, colleges and universities, hospitals, physician offices, businesses, parks and more.
Emergency Medical Products, Inc. (buyemp.com) has 664 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
664 approved reviews, newest moderated first
I still haven’t received all my order… received iv fluids but no tubing or catheters yet… order says completed but no shipment on half of order. Waiting patiently.
By Consumer
Response from Emergency Medical Products, Inc.· Mar 24, 2023
Hello, a customer care representative will reach out to you shortly.
I haven't received my whole order yet. Apparently one of the items I ordered (D1341) is on backorder. I ordered 3 cases, but received only two. Still waiting for an update on the last case. EDIT: Thank you for the update!
By Leah P.
Response from Emergency Medical Products, Inc.· Mar 24, 2023
Thank you for the review. I am showing that according to your FedEx Tracking number this is showing as being delivered Monday the 27th by end of the day.
Fast shipping and easy transaction!
By Hyland D.
Response from Emergency Medical Products, Inc.· Apr 3, 2023
Thank you for the review!
It would have been 5 stars if the order would have been shipped when it said it would and not a couple days later.
By Michael S.
Response from Emergency Medical Products, Inc.· Mar 24, 2023
Thank you for the review. Sometimes things can be out of our hands in regards to back orders, weather, or carrier issues. We appreciate you being so understanding and fair in your review.
The Fed Ex driver placed our medical supplies in my garage instead of bringing them to the house and they froze. I cannot use AED electrodes that froze. The shipping label clearly stated "DO NOT LEAVE OUTSIDE"
By BARB D.
Response from Emergency Medical Products, Inc.· Mar 24, 2023
Thank you for your review a representative will be reaching out to you shortly.
Made an order on 2/17/23 and was charged $436.00. As of 2/18/23, I have received nothing. Multiple calls to customer service and keep getting told someone will contact me. Would not recommend this company. A Stein
By Andrew S.
Response from Emergency Medical Products, Inc.· Mar 20, 2023
Hello, thank you for bringing your issue to our attention. A Customer Care representative will be reaching out to you shortly to obtain information regarding your missing order and assist you in reaching a resolution.
Great, prompt delivery! Thank you!
By Sebi G.
Response from Emergency Medical Products, Inc.· Mar 20, 2023
Thank you so much for the review.
I'm missing half my order and the half that i did get arrived later then they said that it would. i have had excellent experiences with them in the past i hope this is only a one time fumble.
By n/a
Response from Emergency Medical Products, Inc.· Mar 20, 2023
Thank you for the review, a Customer Care representative will be reaching out to you shortly.
