Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
664 reviews
Emergency Medical Products, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1972, Emergency Medical Products (EMP) has been your convenient, low-price source for medical and safety supplies. We’re here to help you prepare for a variety of medical scenarios, no matter your occupation or expertise. For 50 years, we’ve provided medical supplies and equipment to healthcare professionals and first responders. We are continually expanding our product offering to better meet the needs of fire and EMS, law enforcement, K-12 schools, colleges and universities, hospitals, physician offices, businesses, parks and more.
Emergency Medical Products, Inc. (buyemp.com) has 664 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
664 approved reviews, newest moderated first
Easy ordering, if any questions/concerns, customer service staff are readily available and do have the answers. Orders are delivered in a timely manner.
By Jose P.
Response from Emergency Medical Products, Inc.· Jun 13, 2023
Thank you, Jose! We are always here if our customers should need anything.
Placed and order and it took two weeks to get the product. Used to get products within two days. Numerous errors in shipping over the past few months (receiving incorrect items, having to call to get the correct items, and having to ship products back = inconvenience. Website states items in stock when they are not. If that would have been accurate at time of order would have ordered from a different manufacturer in which they had stock.
By Craig
Response from Emergency Medical Products, Inc.· Jun 9, 2023
Thank you for bringing this to our attention. You account manager, Rachel will reach out to you shortly.
Amazing and So Helpful!! They walked me through the process and have provided excellent service fulfilling the orders.
By DUNSEITH EMERGENCY RESPONSE C.
Response from Emergency Medical Products, Inc.· Jun 9, 2023
Thank you so much for the wonderful review! We are so glad we could be of assistance.
It was great that I got our Office meds overnight without an enormous delay or charge. I'm still waiting for 2 on backorder, but I'm positive they'll be here very soon. I'm about to do another order today. I DEFINITELY recommend any practitioner to use them.
By Vie's Palliative Care L.
Response from Emergency Medical Products, Inc.· Jun 1, 2023
Thank you for the review! We are so very happy that we could assist you in getting the products that you and you business need.
Very well made website easy to navigate! Buying process smooth and super fast shipping with email updates on arrival!!! We will be a repeat customer!!!
By CA ACCESSIBLE T.
Response from Emergency Medical Products, Inc.· May 30, 2023
Thank you for taking the time the leave us a review! We are very happy to assist you in your order and future orders with EMP.
Items have been backordered for over 6 months and I have not received any correct information regarding the order. I was told the item would ship soon but that was 3 months ago and still no communication from the company. On the plus side the customer service is friendly and the wait on calls is not too long.
By Pleasant View Fire D.
Response from Emergency Medical Products, Inc.· May 23, 2023
Thank you for the review. A rep will be touch shortly with an update regarding your order.
easy to place order and navigate around site
By star clinic and med S.
Response from Emergency Medical Products, Inc.· May 23, 2023
Thank you!
the customer service team is fast and makes it easy
By Elias M.
Response from Emergency Medical Products, Inc.· May 23, 2023
Thank you! We take pride in our Customer Service team.
