Great service and fast payments
Great service and fast payments
By Rene
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
169 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We buy back new, used, and broken iPhone's and Smartphones for cash value! We are known for our unbelievably fast payment and free shipping. Feel free to visit our website for a custom quote! :)
Buyback Surgeon (buybacksurgeon.com) has 169 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
169 approved reviews, newest moderated first
Great service and fast payments
By Rene
I mailed my phone on Monday morning and by Wednesday afternoon the payment was in my PayPal account. The amount I received was what I expected based on the criteria on the website. Overall, I was impressed with the experience and the ease of the whole process.
By Adrienne
Response from Buyback Surgeon· May 6, 2020
Thank you Adrienne!
Awesome prompt customer service, was very easy to ship out device and get paid!
By Aaron
Response from Buyback Surgeon· May 4, 2020
Thanks a lot Aaron!
Fast payment. Good communication when an issue arose .
By Aaron
Response from Buyback Surgeon· May 4, 2020
Thank you Aaron!
Sarah and Jason were of the utmost professionalism and were so excellent at communicating with me about my device. When there was a slight issue with it, we worked it out very well and they couldn't have been better. I would trust Sarah/Jason/BuyBackSurgeon to sell all of my devices and you should too! Thank you again!
By Jess
Response from Buyback Surgeon· May 4, 2020
Thanks so much Jess!
This company is very friendly. And very reliable.I would gladly use them again.....
By James
Response from Buyback Surgeon· May 4, 2020
Thank you James!
Such an easy process!
By Leslie
Response from Buyback Surgeon· May 2, 2020
Thank you Leslie!
Fast, fair and professional. I will definitely use them again!
By Anne
Response from Buyback Surgeon· May 2, 2020
Thank you Anne!