Quick and painless.
Quick and painless.
By Stevo
Response from Buyback Surgeon· Feb 3, 2023
Thank you Stevo, hope to do business again!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
169 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We buy back new, used, and broken iPhone's and Smartphones for cash value! We are known for our unbelievably fast payment and free shipping. Feel free to visit our website for a custom quote! :)
Buyback Surgeon (buybacksurgeon.com) has 169 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
169 approved reviews, newest moderated first
Quick and painless.
By Stevo
Response from Buyback Surgeon· Feb 3, 2023
Thank you Stevo, hope to do business again!
I wrote a review assuming this was another scam company. After my experience with Jason I came to realize I was wrong. Jason was professional and exhibited great customer service as well as being knowledgeable. I tried to delete my 1st review but couldn't figure out how. I would give this company an 8 star if I could all because of Jason, he represents Buyback Surgeon well. I will most definitely refer this company to sell your use cell phones, and will be selling my iPhone watch series 7 because I no longer have my iPhone.
By Ronie L.
Response from Buyback Surgeon· Feb 3, 2023
Thank you Ronie, we appreciate your cooperation!
I sold 2 iPhones to Buyback Surgeon. They advertised 1 day review and next day payment and they delivered. I’m impressed. There was no hassle. Other companies offered far less payment. I think Buyback Surgeon was fair and reasonable and I intend to use them again in the future.
By Will J.
Response from Buyback Surgeon· Feb 3, 2023
Thanks Will, hope to do business again!
The company received our used devices on 12/5. The initial communication from them about an issue was not received; however, they responded immediately when I emailed asking for an update. Once they knew the initial communication wasn’t received, they were thorough in their explanation and very timely in their communication! Issue resolved!
By Jason
Response from Buyback Surgeon· Dec 24, 2022
Hello, We resolved the issue with this customer and they are satisfied with their payment, thanks.
Sarah made this experience quick & easy with fast response time and she was very informative. I’ll definitely be using this service again!
By Britney L.
Response from Buyback Surgeon· Dec 24, 2022
Thank you!
BuyBack surgeon made my first time selling my phone very quick and easy! The customer service I received from Sarah was AMAZING. The entire team made me feel at ease about selling my phone. They are very honest and fair with their pricing as well. 10/10 service. I absolutely recommend trusting them with your future orders.
By Medea B.
Response from Buyback Surgeon· Dec 24, 2022
Thank you!
Very friendly to work with. Gave the best offer and paid as promised. Would use this service again.
By Tanya
Response from Buyback Surgeon· Dec 24, 2022
Thank you!
Simple and easy and even though my phone had some issues with the carrier refusing to unlock it they were still able to give me a fair price and it was super quick.
By Tracy R.
Response from Buyback Surgeon· Dec 24, 2022
Thank you Tracy!