Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
315 reviews
ButtonsmithSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buttonsmith is an innovative American manufacturer offering high-quality, customizable accessories and apparel through both our online store and our enterprise platform. From our union-certified facility in Washington state, we craft a unique range of products including our popular Tinker Reel badge reels with interchangeable tops, premium dog collars and leashes, custom buttons, magnets, lanyards, t-shirts, tote bags, and stickers.What sets us apart is our commitment to quality and innovation. Our signature Tinker Reel design lets you instantly swap decorative tops to match your outfit or mood. Our dog collars and leashes are built to last, made with premium materials and careful attention to detail. Every product we make combines creative design with durable construction, backed by our satisfaction guarantee.As America's only carbon-neutral t-shirt printing operation, we take pride in sustainable, ethical manufacturing. All Buttonsmith products are union-made in the USA, supporting American workers while maintaining exceptional quality standards. Whether you're shopping for yourself or looking for custom merchandise for your organization, our state-of-the-art facility ensures consistent quality and rapid fulfillment.Beyond our consumer products, Buttonsmith's technology platform powers merchandise programs for political campaigns, franchise networks, labor unions, and non-profit organizations. Our innovative zero-inventory system and automated compliance handling have made us the trusted partner for over 300 organizations nationwide.Visit our online store to explore our full range of products, or contact us to learn about our enterprise solutions for organizations. Experience the difference that American innovation and craftsmanship can make.
Buttonsmith (buttonsmith.com) has 315 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
315 approved reviews, newest moderated first
My wife found these masks at Buttonsmith, and ordered me several. People at the office liked them so much that I ordered 10 to give to them. The strap that allows you to wear the mask around your neck when it's not on your face is a real plus. You don't see that on many other masks. Ordering was easy, and delivery was prompt.
By Edward C.
The face masks I ordered were excellent quality. The most comfortable of all I have used. Also the customer service was above and beyond excellent. I had an issue with my order, through my own fault, and it was resolved quickly and beyond my expectations since it was my own fault. Great product from a great company.
By Mark S.
Great American made product. Quality is up to expectations. Would buy again in the future!
By Therese K.
I had an issue with the first collar I ordered and they sent me out a new on within a few days!
By Kerry J.
Comfortable, convenient to always have available. Quick shipment. Thank you.
By Bob R.
The items I ordered never arrived.
By Clay C.
Fantastic product backed with super efficient ordering and tracking. Just what you want in an online seller. Thanks guys. ❤️
By Joe M.
I ordered several items from this company at an event on December 5. I have been asked multiple times to rate the company but have no way to do that when I have not received what I ordered yet or any status on my order?
By Jim M.
