Very responsive and proactive.
Very responsive and proactive in asking for what information we need. Communication through multiple channels. Most importantly, the data is very good quality.
By Alex R.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
11 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Business Mail Data delivers a full range of affordable sales and marketing solutions to help businesses acquire, manage and retain customers. Powered by the highest quality business and consumer contact databases, these solutions include targeted marketing lists, direct marketing solutions, and ongoing sales leads.
Business Mail Data (businessmaildata.com) has 11 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
11 approved reviews, newest moderated first
Very responsive and proactive in asking for what information we need. Communication through multiple channels. Most importantly, the data is very good quality.
By Alex R.
Very mixed feelings – feels like a scam. We purchased 3,000 contacts for $199. At first, our Account Manager Serene Yap was very helpful and proactive in communication. We received two batches of contacts, about 700 in total. After that, communication stopped, and despite several messages, I have not received the remaining contacts we paid for. I advise avoiding this provider. EDIT 09/2025: After giving bad reviews here and FB, and sending several messages to Serene Yapp and eventually to the CEO, Honnaiah Raghunandhan, I finally received customer service, along with the remaining contacts — plus a few hundred extra as a complimentary addition. If you’re willing to keep pushing to get what you’ve paid for, go ahead with this provider, but it might not be worth the effort. However, the quality of the contacts has seemed to be relatively good.
By Viivi
I was a user Zoominfo but their service disappointed me by their 22% data drop rate. According to the price,the service wasn’t worth it at all. But here every penny talks wisely. It’s easy to use
By Adison
Serne was very helpful. Got the data we paid for. I'm happy with their outstanding service, and would definitely use them again!
By Emar
Response from Business Mail Data· Mar 27, 2025
Hi Emar, I am not sure we have served you. Kindly provide your business email address and more information. So that i will look into this issue. Thanks Raghunandhan
Up until now we had researched everything ourselves, which costs a lot of money if the quality is good. At Business Mail-Data we also had very high quality, but outsourced the research without employing our own staff. I can highly recommend it. Thomas
By Thomas
Positives: - Responsive team - Valid leads at a fair price Negatives: - We never received the full expected number of leads - Obfuscated communication meant getting the result much later than needed
By Matthew S.
Response from Business Mail Data· Jun 25, 2024
Hi Matthew, Thanks for your valuable feedback and we keep in mind to provide best services further.
The support team was quite responsive. Worked with me for the specific requirements of my business. Serene was professional in his approach and went extra mile to meet our expectations.
By Satwinder S.
Response from Business Mail Data· Jun 25, 2024
Satwinder thank you so much for your support on overall the project :-)
Had a few issues with the number of leads not amounting to the same number of companies put forward. Luckily the Serene helped to rectify this with a fresh set of Leads. Overall positive experience.
By Finn
Response from Business Mail Data· Jun 25, 2024
Thank you so much Finn :-)