Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
44 reviews
Sparklight BusinessSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We connect you with what matters most. Sparklight Business is a leading broadband communications provider serving more than 106,000 business customers in 24 states. Sparklight Business provides consumers with a wide array of connectivity and entertainment services, including high-speed internet and advanced Wi-Fi solutions, cable and IP television and phone services.Sparklight Business provides scalable and cost-effective services for businesses ranging in size from small to mid-market, in addition to enterprise, wholesale and carrier customers.Business InternetBusiness PhoneBusiness TVEnterprise Solutions
Sparklight Business (business.sparklight.com) has 44 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
44 approved reviews, newest moderated first
This company contract are ruthless. They offer others for lower price and then won't reduce your price as "said" contract. The control the market in high speed internet in a rural location (Jerome, AZ), then hide behind a contract. As sole individual, when I moved, they won't let the contract close, and I have to pay the entire contract period. Their ethics in good dealing are terrible. you are warned about their tactics.
By Chris M.
I would stay away from Sparklight as much as I can. They were the only provider in my area so I have no choice but to use their service. My internet is going on and offline which makes it so inconvenient for my business. It’s much better when I’m connected to my hotspot on my phone. I have 3 years of contract with them; they would not let me break contract early even though they are unreliable. I would have to pay over $2,000 just to break contract which I have 2 years. They are the worst. I never have any problems with any other companies I had in the past in another area.
By Consumer
Sales guy unprofessional. When bill was due, he would come by 2 or 3 times a week to collect. Even would talk bad about previous customers that were late on bills. As well, he went to a Wake service to bad mouth me to advertising station to not do business with me .Also brought his supervisor to our store and she said she used to follow us on Facebook and in the same breath said she would put together an advertising plan for us. Unprofessional and will never do business with them again.
By Jason B.
Quick responses and quick install.
By customer
Corporate is disconnected from the locals. Told me they needed to send someone over to evaluate the install. Local office had already done the install. Someone came out and ran the cable to my modem, told me to call and get it connected. Called Corporate and was told they would come and install the cable in a week. I argued with them that it was already done, but who am I. Finally got a call from local to get my modem hooked up. Overall a bad experience with the initial install.
By Guy
Hunter was wonderful, extremely friendly and respectful. I appreciate that he kept me updated on the install and referred to me for decisions.
By Cindi Kutsop, L.
Professional, polite, got everything done in a timely matter, all tested and good before they left.
By Richard E.
All of your people were great, especially Robbie
By Sonny G.
