One of the worst customer services
One of the worst customer services, I will not recommend anyone to use Facebook ad, it’s like buying a pain. Very disappointed
By Sultan A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
158 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to give people the power to build community and bring the world closer together. Need help? Visit https://t.co/HpkLABTIyz.
Facebook (business.facebook.com) has 158 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
158 approved reviews, newest moderated first
One of the worst customer services, I will not recommend anyone to use Facebook ad, it’s like buying a pain. Very disappointed
By Sultan A.
Mi è capitato di fare acquisti di prodotti pubblicizzati so Facebook, molti sono falsi non consegnano non esistono ti danno un prodotto per un’altro…non rimborsano Facebook dovrebbe controllare, troppe persone vengono derubate
By birillo
The absolute worst platform and user experience I have ever encountered. no support and all of their support documentation is outdated. extremely confusing and ugly to look at, in all aspects
By Ethan
Just Another review about META ADS. The worst.
By Juan
Private landlords rental properties in the Swansea area Goes my the name of serah lowden she is a full on scammer and has been caught Be very careful renting on Facebook it’s full them They want money up front before you fill in forms Pauline
By Pauline P.
Decided to run an ad for a new page to kick start it. At the end of the day, it showed that I had gained 30 new followers, but when I checked there were only 8, and of those none came from the targeted audience. But I did attract a spammer who told me my account would be taken down. This has not inspired me to try again. Sadly unimpressed, very expensive, does not live up to expectations and insufficent security on FB to block the spammers.
By Stephanie F.
account deleted for a reason that is not clear to me!! I also couldn't create a page and couldn't contact you. bad service!! Can't continue dropshipping now because they deleted my account
By Mike
GET YOUR SHIT TOGETHER META!!! Your business manager doesn't work. Period!
By shahab